Customers’ satisfaction on the quality of e-commerce / Hanitahaiza Hairuddin, Sharidatul Akma Abu Seman and Noorizan Mohamad Mozie

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Customers’ satisfaction on the quality of e-commerce / Hanitahaiza Hairuddin, Sharidatul Akma Abu Seman and Noorizan Mohamad Mozie

As an important profit driver for business, e-commerce gives various opportunities to small and huge companies to sustain. Customer will visit e-commerce repeatedly when they feel satisfy with e-commerce services. Hence, this study aims to investigate the impacts of service quality on e-commerce con...

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Bibliographic Details
Main Authors:	Hairuddin, Hanitahaiza, Abu Seman, Sharidatul Akma, Mohamad Mozie, Noorizan
Format:	Article
Language:	English
Published:	Universiti Teknologi MARA, Shah Alam 2019
Subjects:	Consumer satisfaction Electronic commerce
Online Access:	https://ir.uitm.edu.my/id/eprint/29208/

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