Massive Open Online Course (MOOC) service quality assessment: Issues and instruments / Safwana Nur Widad, Safri Zurinawati Mohi and Mohd Hafiz Hanafiah

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Massive Open Online Course (MOOC) service quality assessment: Issues and instruments / Safwana Nur Widad, Safri Zurinawati Mohi and Mohd Hafiz Hanafiah

This paper seeks to explore the issue influencing MOOC platform adoption and usage and reviews the existing literature on measuring users’ perceptions about quality in the online platform. It is a concern about how MOOC platform service quality affects the quality of e-learning process. This paper p...

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Bibliographic Details
Main Authors:	Safri, Safwana Nur Widad, Hanafiah, Mohd Hafiz
Format:	Article
Language:	English
Published:	Universiti Teknologi MARA, Selangor 2020
Subjects:	Computers in education. Information technology Visual education
Online Access:	https://ir.uitm.edu.my/id/eprint/29184/

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