The impacts of food vlog attributes on para-social interaction and customers’ response behaviours / Nurul Iman Abd Razak and Muhammad Izzat Zulkifly.

In the era of globalization that we live in today, technology is not a new thing in our daily life. Foodservice industry today relies on many kinds of technologies for different functions such as ordering, producing, delivering, and even presenting the menu. Foodservice industry grabs this opportuni...

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Main Authors: Abd Razak, Nurul Iman, Zulkifly, Muhammad Izzat
Format: Article
Language:English
Published: Universiti Teknologi MARA Cawangan Selangor and UiTM Press 2020
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/29178/
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author Abd Razak, Nurul Iman
Zulkifly, Muhammad Izzat
author_facet Abd Razak, Nurul Iman
Zulkifly, Muhammad Izzat
author_sort Abd Razak, Nurul Iman
building UiTM Institutional Repository
collection Online Access
description In the era of globalization that we live in today, technology is not a new thing in our daily life. Foodservice industry today relies on many kinds of technologies for different functions such as ordering, producing, delivering, and even presenting the menu. Foodservice industry grabs this opportunity to evolve especially in the marketing aspects since it is very important to gain customers worldwide and expand the businesses in this new era of modernization. E-commerce is recognized as one of the initiatives to reach customers and gain better information. Online reviews such as food vlogs are parts of e-commerce which are believed to be the current trend among customers. This conceptual paper seeks to understand the food vlog’s attributes that lead to para-social interaction and its impacts on customers’ recommendation adoption. This area of study is rarely discovered in Malaysia thus it will provide a new knowledge specifically the para-social interaction in relation to the foodservice industry. It will also help the vlogger communities to identify the most influential attributes that keep people watching and believing in their contents and consequently visit the restaurants or consume the food the vloggers' review.
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spelling uitm-291782020-04-08T13:44:15Z https://ir.uitm.edu.my/id/eprint/29178/ The impacts of food vlog attributes on para-social interaction and customers’ response behaviours / Nurul Iman Abd Razak and Muhammad Izzat Zulkifly. jthca Abd Razak, Nurul Iman Zulkifly, Muhammad Izzat HM Sociology Social psychology Interpersonal relations. Social behavior In the era of globalization that we live in today, technology is not a new thing in our daily life. Foodservice industry today relies on many kinds of technologies for different functions such as ordering, producing, delivering, and even presenting the menu. Foodservice industry grabs this opportunity to evolve especially in the marketing aspects since it is very important to gain customers worldwide and expand the businesses in this new era of modernization. E-commerce is recognized as one of the initiatives to reach customers and gain better information. Online reviews such as food vlogs are parts of e-commerce which are believed to be the current trend among customers. This conceptual paper seeks to understand the food vlog’s attributes that lead to para-social interaction and its impacts on customers’ recommendation adoption. This area of study is rarely discovered in Malaysia thus it will provide a new knowledge specifically the para-social interaction in relation to the foodservice industry. It will also help the vlogger communities to identify the most influential attributes that keep people watching and believing in their contents and consequently visit the restaurants or consume the food the vloggers' review. Universiti Teknologi MARA Cawangan Selangor and UiTM Press 2020-02-29 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/29178/1/AJ_NURUL%20IMAN%20ABD%20RAZAK%20JTHCA%20B%2019.pdf Abd Razak, Nurul Iman and Zulkifly, Muhammad Izzat (2020) The impacts of food vlog attributes on para-social interaction and customers’ response behaviours / Nurul Iman Abd Razak and Muhammad Izzat Zulkifly. (2020) Journal of Tourism, Hospitality & Culinary Arts (JTHCA) <https://ir.uitm.edu.my/view/publication/Journal_of_Tourism,_Hospitality_=26_Culinary_Arts_=28JTHCA=29.html>, 12 (1). pp. 1-11. ISSN 1985-8914 ; 2590-3837 https://www.jthca.org/
spellingShingle HM Sociology
Social psychology
Interpersonal relations. Social behavior
Abd Razak, Nurul Iman
Zulkifly, Muhammad Izzat
The impacts of food vlog attributes on para-social interaction and customers’ response behaviours / Nurul Iman Abd Razak and Muhammad Izzat Zulkifly.
title The impacts of food vlog attributes on para-social interaction and customers’ response behaviours / Nurul Iman Abd Razak and Muhammad Izzat Zulkifly.
title_full The impacts of food vlog attributes on para-social interaction and customers’ response behaviours / Nurul Iman Abd Razak and Muhammad Izzat Zulkifly.
title_fullStr The impacts of food vlog attributes on para-social interaction and customers’ response behaviours / Nurul Iman Abd Razak and Muhammad Izzat Zulkifly.
title_full_unstemmed The impacts of food vlog attributes on para-social interaction and customers’ response behaviours / Nurul Iman Abd Razak and Muhammad Izzat Zulkifly.
title_short The impacts of food vlog attributes on para-social interaction and customers’ response behaviours / Nurul Iman Abd Razak and Muhammad Izzat Zulkifly.
title_sort impacts of food vlog attributes on para-social interaction and customers’ response behaviours / nurul iman abd razak and muhammad izzat zulkifly.
topic HM Sociology
Social psychology
Interpersonal relations. Social behavior
url https://ir.uitm.edu.my/id/eprint/29178/
https://ir.uitm.edu.my/id/eprint/29178/