Citizens’ satisfaction towards the quality of e-filing service / Nur Qaiyisha Suhardi and Normalina Mahmud

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Citizens’ satisfaction towards the quality of e-filing service / Nur Qaiyisha Suhardi and Normalina Mahmud

This research was about the citizens’ satisfaction towards the quality of E-Filing service. The purpose of this research was to identify the citizens’ satisfaction towards the quality of E-Filing, the relationship between tangibility, reliability, responsiveness, assurance and empathy which were the...

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Bibliographic Details
Main Authors:	Suhardi, Nur Qaiyisha, Mahmud, Normalina
Format:	Student Project
Language:	English
Published:	2018
Subjects:	Malaysia Citizen participation
Online Access:	https://ir.uitm.edu.my/id/eprint/28888/

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