Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.]
Businesses are made up of many sub-structure of activities. One particular activity that demands high attention is procurement. In the hospitality industry, the procurement department plays a major role in ensuring supply of raw material and goods are planned, purchased, distributed, and consumed ef...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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Universiti Teknologi Mara Cawangan Pulau Pinang
2020
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/28792/ |
| _version_ | 1848807125847900160 |
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| author | Ibrahim, Siti Zalipah Lahap, Johanudin Nazlan, Nadia Hanin Ariffin, Hashim Fadzil Mohd Said, Noraslinda |
| author_facet | Ibrahim, Siti Zalipah Lahap, Johanudin Nazlan, Nadia Hanin Ariffin, Hashim Fadzil Mohd Said, Noraslinda |
| author_sort | Ibrahim, Siti Zalipah |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | Businesses are made up of many sub-structure of activities. One particular activity that demands high attention is procurement. In the hospitality industry, the procurement department plays a major role in ensuring supply of raw material and goods are planned, purchased, distributed, and consumed efficiently. An influx of activities such as requisition, acquisition, and quality check is done in this department. In estimating the total cost of acquiring goods and services, it is important for organizations to identify unit costs and other costs associated with operations and maintenance that occurs during purchasing and conserving of goods. Recent studies have reported the usage of an Electronic Procurement System (EPS) that replaces the conventional procurement system typically used in Hotels. This paper aims to explore the current practice, effectiveness and efficiency of the procurement systems used in Malaysian hotels through in-depth interviews. Findings of this study will assist hospitality businesses to analyze their procurement activities and develop proper strategies that enables them to reduce costs, increase efficiency, and most importantly, improve their bottom line. |
| first_indexed | 2025-11-14T22:37:51Z |
| format | Article |
| id | uitm-28792 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:37:51Z |
| publishDate | 2020 |
| publisher | Universiti Teknologi Mara Cawangan Pulau Pinang |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-287922020-03-30T08:53:04Z https://ir.uitm.edu.my/id/eprint/28792/ Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.] Ibrahim, Siti Zalipah Lahap, Johanudin Nazlan, Nadia Hanin Ariffin, Hashim Fadzil Mohd Said, Noraslinda T Technology (General) Industrial research. Research and development Businesses are made up of many sub-structure of activities. One particular activity that demands high attention is procurement. In the hospitality industry, the procurement department plays a major role in ensuring supply of raw material and goods are planned, purchased, distributed, and consumed efficiently. An influx of activities such as requisition, acquisition, and quality check is done in this department. In estimating the total cost of acquiring goods and services, it is important for organizations to identify unit costs and other costs associated with operations and maintenance that occurs during purchasing and conserving of goods. Recent studies have reported the usage of an Electronic Procurement System (EPS) that replaces the conventional procurement system typically used in Hotels. This paper aims to explore the current practice, effectiveness and efficiency of the procurement systems used in Malaysian hotels through in-depth interviews. Findings of this study will assist hospitality businesses to analyze their procurement activities and develop proper strategies that enables them to reduce costs, increase efficiency, and most importantly, improve their bottom line. Universiti Teknologi Mara Cawangan Pulau Pinang 2020-01 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/28792/1/AJ_SITI%20ZALIPAH%20IBRAHIM%20EAJ%20P%2020.pdf Ibrahim, Siti Zalipah and Lahap, Johanudin and Nazlan, Nadia Hanin and Ariffin, Hashim Fadzil and Mohd Said, Noraslinda (2020) Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.]. (2020) ESTEEM Journal of Social Sciences and Humanities <https://ir.uitm.edu.my/view/publication/ESTEEM_Journal_of_Social_Sciences_and_Humanities.html>, 4. pp. 10-18. ISSN 2600-7274 http://ejssh.uitm.edu.my |
| spellingShingle | T Technology (General) Industrial research. Research and development Ibrahim, Siti Zalipah Lahap, Johanudin Nazlan, Nadia Hanin Ariffin, Hashim Fadzil Mohd Said, Noraslinda Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.] |
| title | Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.] |
| title_full | Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.] |
| title_fullStr | Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.] |
| title_full_unstemmed | Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.] |
| title_short | Developing a procurement framework for the Malaysian hospitality industry: a preliminary study / Siti Zalipah Ibrahim... [et al.] |
| title_sort | developing a procurement framework for the malaysian hospitality industry: a preliminary study / siti zalipah ibrahim... [et al.] |
| topic | T Technology (General) Industrial research. Research and development |
| url | https://ir.uitm.edu.my/id/eprint/28792/ https://ir.uitm.edu.my/id/eprint/28792/ |