APA (7th ed.) Citation

Ramli, N. (2009). The effectiveness of service quality management practice in Kluang Mall to achieve customer satisfaction / Norshazliza Ramli.

Chicago Style (17th ed.) Citation

Ramli, Norshazliza. The Effectiveness of Service Quality Management Practice in Kluang Mall to Achieve Customer Satisfaction / Norshazliza Ramli. 2009.

MLA (9th ed.) Citation

Ramli, Norshazliza. The Effectiveness of Service Quality Management Practice in Kluang Mall to Achieve Customer Satisfaction / Norshazliza Ramli. 2009.

Warning: These citations may not always be 100% accurate.