The element of service quality which most contributes to customer satisfaction in using Unipeq Sdn. Bhd. services / Norlisha Bujang

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The element of service quality which most contributes to customer satisfaction in using Unipeq Sdn. Bhd. services / Norlisha Bujang

UNIPEQ Sdn Bhd is a Food Quality Research Unit of Universiti Kebangsaan Malaysia was established in May 1994 which has been actively involved in playing a more direct role towards the development of the local food industry. UNIPEQ provide three kin of service which are Laboratory service, Training s...

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Bibliographic Details
Main Author:	Bujang, Norlisha
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2010
Subjects:	Consumer satisfaction Customer services. Customer relations Consumer complaints. Complaint letters
Online Access:	https://ir.uitm.edu.my/id/eprint/28701/

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