APA (7th ed.) Citation

Nekmat, N. A., & Zainal Abidin, N. N. (2013). The impact of service quality dimensions (SERVQUAL) on customer satisfaction at Tabung Haji Tampin / Nor Asyrani Nekmat and Noor Nadiah Zainal Abidin. Faculty of Business and Management.

Chicago Style (17th ed.) Citation

Nekmat, Nor Asyrani, and Noor Nadiah Zainal Abidin. The Impact of Service Quality Dimensions (SERVQUAL) on Customer Satisfaction at Tabung Haji Tampin / Nor Asyrani Nekmat and Noor Nadiah Zainal Abidin. Faculty of Business and Management, 2013.

MLA (9th ed.) Citation

Nekmat, Nor Asyrani, and Noor Nadiah Zainal Abidin. The Impact of Service Quality Dimensions (SERVQUAL) on Customer Satisfaction at Tabung Haji Tampin / Nor Asyrani Nekmat and Noor Nadiah Zainal Abidin. Faculty of Business and Management, 2013.