Dimensions influencing service quality of Arabic restaurant towards customer satisfaction in Selangor / Muhammad Arif Jaafar

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Dimensions influencing service quality of Arabic restaurant towards customer satisfaction in Selangor / Muhammad Arif Jaafar

Intense competition in the business environment forces company to look for the best approach to attract and create customer satisfaction. Service quality is a strategy used by many companies to maintain customer satisfaction. Good implementation of service quality strategies will result in quality b...

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Bibliographic Details
Main Author:	Jaafar, Muhammad Arif
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2019
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/28509/

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