The determinants that influence job performances among service counter workers at Pos Malaysia Berhad / Nor Hafiza Ahmad

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The determinants that influence job performances among service counter workers at Pos Malaysia Berhad / Nor Hafiza Ahmad

Recent studies have stated that the success of service organizations in general depends upon the performance of its frontline employees. Therefore, this study was conducted to examine the most dominant factor that influences job performance of service counter workers in post offices. 57 of the total...

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Bibliographic Details
Main Author:	Ahmad, Nor Hafiza
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2011
Subjects:	Work. Performance Theory. Method. Relation to other subjects. Performance Personnel management. Employment management
Online Access:	https://ir.uitm.edu.my/id/eprint/28450/

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