APA (7th ed.) Citation

Husain, N., & Abu Bakar, Z. A. (2013). Improving the public service delivery through client charter: A case study at Malacca Road Transport Department, UTC Malacca / Norhazimah Husain and Zaynor Ashiqin Abu Bakar. Faculty of Administrative Science and Policy Studies.

Chicago Style (17th ed.) Citation

Husain, Norhazimah, and Zaynor Ashiqin Abu Bakar. Improving the Public Service Delivery Through Client Charter: A Case Study at Malacca Road Transport Department, UTC Malacca / Norhazimah Husain and Zaynor Ashiqin Abu Bakar. Faculty of Administrative Science and Policy Studies, 2013.

MLA (9th ed.) Citation

Husain, Norhazimah, and Zaynor Ashiqin Abu Bakar. Improving the Public Service Delivery Through Client Charter: A Case Study at Malacca Road Transport Department, UTC Malacca / Norhazimah Husain and Zaynor Ashiqin Abu Bakar. Faculty of Administrative Science and Policy Studies, 2013.