The influences of service quality dimension towards customer satisfaction at Takaful Company in Malacca / Norhayu Mohd Razali

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The influences of service quality dimension towards customer satisfaction at Takaful Company in Malacca / Norhayu Mohd Razali

The title of this research is “The Influences of Service Quality Dimension towards Customer Satisfaction at Takaful Company in Malacca”. The first purpose of this research is to examine the level of service quality that influences customer satisfaction at Takaful Company in Malacca. The study was gu...

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Bibliographic Details
Main Author:	Mohd Razali, Norhayu
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2015
Subjects:	Consumer satisfaction Customer services. Customer relations Insurance business. Insurance management
Online Access:	https://ir.uitm.edu.my/id/eprint/27763/

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