A study on the effectiveness of promotion mix activities practiced by Pusat Zakat Melaka and impacts on zakat collection in Malacca / Norzilla Mohammad Aripin

Marketing is an element that very important to ensure the successful of a financial institution. This is related to the promotional mix that is including advertising, sales promotion, personal selling and public relation. The promotions are important elements in a financial institution to gain profi...

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Main Author: Mohammad Aripin, Norzilla
Format: Student Project
Language:English
Published: Faculty of Business and Management 2011
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/27737/
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author Mohammad Aripin, Norzilla
author_facet Mohammad Aripin, Norzilla
author_sort Mohammad Aripin, Norzilla
building UiTM Institutional Repository
collection Online Access
description Marketing is an element that very important to ensure the successful of a financial institution. This is related to the promotional mix that is including advertising, sales promotion, personal selling and public relation. The promotions are important elements in a financial institution to gain profit. Promotional mix will help an organization or any financial institutions to bring their product and services to the market. Customer satisfaction also is important for an organization to keep customers and enhance customers’ retention. This study evaluates the effectiveness of the promotion mix activities practiced by Pusat Zakat Melaka and the impacts on zakat collection in Malacca. Most of customers prefer pay zakat and the activities will influencing the customers to pay the zakat at Pusat Zakat Melaka. This study focusses on the effectiveness of promotion mix activities that the PZM do to attracting the customers. For the purpose of this report, primary and secondary data have been used in the process of data collection. Information was collected through primary sources such as do the survey on the customers perception by interview and so on, will the secondary sources such as journals and internet.
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spelling uitm-277372020-04-21T03:29:47Z https://ir.uitm.edu.my/id/eprint/27737/ A study on the effectiveness of promotion mix activities practiced by Pusat Zakat Melaka and impacts on zakat collection in Malacca / Norzilla Mohammad Aripin Mohammad Aripin, Norzilla Islam and economics Alms (Zakat) Market segmentation. Target marketing Marketing is an element that very important to ensure the successful of a financial institution. This is related to the promotional mix that is including advertising, sales promotion, personal selling and public relation. The promotions are important elements in a financial institution to gain profit. Promotional mix will help an organization or any financial institutions to bring their product and services to the market. Customer satisfaction also is important for an organization to keep customers and enhance customers’ retention. This study evaluates the effectiveness of the promotion mix activities practiced by Pusat Zakat Melaka and the impacts on zakat collection in Malacca. Most of customers prefer pay zakat and the activities will influencing the customers to pay the zakat at Pusat Zakat Melaka. This study focusses on the effectiveness of promotion mix activities that the PZM do to attracting the customers. For the purpose of this report, primary and secondary data have been used in the process of data collection. Information was collected through primary sources such as do the survey on the customers perception by interview and so on, will the secondary sources such as journals and internet. Faculty of Business and Management 2011 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/27737/1/PPb_NORZILLA%20MOHAMMAD%20ARIPIN%20BM%20M%2011_5.pdf Mohammad Aripin, Norzilla (2011) A study on the effectiveness of promotion mix activities practiced by Pusat Zakat Melaka and impacts on zakat collection in Malacca / Norzilla Mohammad Aripin. (2011) [Student Project] <http://terminalib.uitm.edu.my/27737.pdf> (Unpublished)
spellingShingle Islam and economics
Alms (Zakat)
Market segmentation. Target marketing
Mohammad Aripin, Norzilla
A study on the effectiveness of promotion mix activities practiced by Pusat Zakat Melaka and impacts on zakat collection in Malacca / Norzilla Mohammad Aripin
title A study on the effectiveness of promotion mix activities practiced by Pusat Zakat Melaka and impacts on zakat collection in Malacca / Norzilla Mohammad Aripin
title_full A study on the effectiveness of promotion mix activities practiced by Pusat Zakat Melaka and impacts on zakat collection in Malacca / Norzilla Mohammad Aripin
title_fullStr A study on the effectiveness of promotion mix activities practiced by Pusat Zakat Melaka and impacts on zakat collection in Malacca / Norzilla Mohammad Aripin
title_full_unstemmed A study on the effectiveness of promotion mix activities practiced by Pusat Zakat Melaka and impacts on zakat collection in Malacca / Norzilla Mohammad Aripin
title_short A study on the effectiveness of promotion mix activities practiced by Pusat Zakat Melaka and impacts on zakat collection in Malacca / Norzilla Mohammad Aripin
title_sort study on the effectiveness of promotion mix activities practiced by pusat zakat melaka and impacts on zakat collection in malacca / norzilla mohammad aripin
topic Islam and economics
Alms (Zakat)
Market segmentation. Target marketing
url https://ir.uitm.edu.my/id/eprint/27737/