Manufacturers satisfaction on third party logistics service quality: Malaysia perspective / Abdul Khabir Rahmat

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Manufacturers satisfaction on third party logistics service quality: Malaysia perspective / Abdul Khabir Rahmat

Little is known about how customer satisfaction was formed among users of logistics service in collectivist society particularly in Malaysia. Numbers of a study conducted in western countries which identified the elements contributing to satisfaction, the difference of cultural background between in...

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Bibliographic Details
Main Author:	Rahmat, Abdul Khabir
Format:	Thesis
Language:	English
Published:	2018
Subjects:	Automobile industry and trade Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/27537/

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