Customer satisfaction towards Al-Hidayah group’s service rental / Nik Hasnita Nik Ismail

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Customer satisfaction towards Al-Hidayah group’s service rental / Nik Hasnita Nik Ismail

A rapidly changing competitive landscape and dynamic customer expectations require construction firms to seek flexibility in product and service development. Product, product quality, keeping delivery commitments, pricing, responsiveness and ability, and communication emerge as effective ways to qui...

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Bibliographic Details
Main Author:	Nik Ismail, Nik Hasnita
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2009
Subjects:	HF Commerce Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/27473/

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