The effectiveness of promotional mix (advertising and sales promotion) in enhancing the customer awareness: “study in Agrobank” / Musa Muhammad @ Harun

Promotion is used to communicate with customers with respect to product offering. Promotion has a key role in determining profitability and market success and is one of the key is “Four Ps” of the marketing mix. The tools that can be employed in the promotional are advertising, sponsorship, public r...

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Bibliographic Details
Main Author: Muhammad @ Harun, Musa
Format: Student Project
Language:English
Published: Faculty of Business and Management 2009
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/27343/
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author Muhammad @ Harun, Musa
author_facet Muhammad @ Harun, Musa
author_sort Muhammad @ Harun, Musa
building UiTM Institutional Repository
collection Online Access
description Promotion is used to communicate with customers with respect to product offering. Promotion has a key role in determining profitability and market success and is one of the key is “Four Ps” of the marketing mix. The tools that can be employed in the promotional are advertising, sponsorship, public relations personal selling and etc. This project paper which entitled ‘The Effectiveness of Promotion Tools in Enhancing Customer Awareness: Study in Agrobank” purposely to study the influence of promotion tools used by Agrobank in order to enhance the customer awareness. From the study, the researcher can identify the major problems that faced by Agrobank and searching for effective solution on it matter arises such as their advertisement is not enough to attract consumer, lack of information by consumer towards their product, service that they offer, and also the restructuring of company by using new logo and name, etc. Therefore, the researcher comes out with a few recommendations to the company such as emphasize their promotion activities through internet website, need to provide a permanent staff at helps desk and so on. These recommendations will help the bank enhancing customer awareness among the target market and attract them. This report outlining the introduction, literature review, findings and analysis, conclusions and recommendations based on the journal and observation during the practical trainee at Agrobank Jeli Branch, Kelantan.
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spelling uitm-273432020-06-01T01:42:06Z https://ir.uitm.edu.my/id/eprint/27343/ The effectiveness of promotional mix (advertising and sales promotion) in enhancing the customer awareness: “study in Agrobank” / Musa Muhammad @ Harun Muhammad @ Harun, Musa Marketing research. Marketing research companies. Sales forecasting Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Advertising Promotion is used to communicate with customers with respect to product offering. Promotion has a key role in determining profitability and market success and is one of the key is “Four Ps” of the marketing mix. The tools that can be employed in the promotional are advertising, sponsorship, public relations personal selling and etc. This project paper which entitled ‘The Effectiveness of Promotion Tools in Enhancing Customer Awareness: Study in Agrobank” purposely to study the influence of promotion tools used by Agrobank in order to enhance the customer awareness. From the study, the researcher can identify the major problems that faced by Agrobank and searching for effective solution on it matter arises such as their advertisement is not enough to attract consumer, lack of information by consumer towards their product, service that they offer, and also the restructuring of company by using new logo and name, etc. Therefore, the researcher comes out with a few recommendations to the company such as emphasize their promotion activities through internet website, need to provide a permanent staff at helps desk and so on. These recommendations will help the bank enhancing customer awareness among the target market and attract them. This report outlining the introduction, literature review, findings and analysis, conclusions and recommendations based on the journal and observation during the practical trainee at Agrobank Jeli Branch, Kelantan. Faculty of Business and Management 2009 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/27343/1/27343.pdf Muhammad @ Harun, Musa (2009) The effectiveness of promotional mix (advertising and sales promotion) in enhancing the customer awareness: “study in Agrobank” / Musa Muhammad @ Harun. (2009) [Student Project] <http://terminalib.uitm.edu.my/27343.pdf> (Unpublished)
spellingShingle Marketing research. Marketing research companies. Sales forecasting
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Advertising
Muhammad @ Harun, Musa
The effectiveness of promotional mix (advertising and sales promotion) in enhancing the customer awareness: “study in Agrobank” / Musa Muhammad @ Harun
title The effectiveness of promotional mix (advertising and sales promotion) in enhancing the customer awareness: “study in Agrobank” / Musa Muhammad @ Harun
title_full The effectiveness of promotional mix (advertising and sales promotion) in enhancing the customer awareness: “study in Agrobank” / Musa Muhammad @ Harun
title_fullStr The effectiveness of promotional mix (advertising and sales promotion) in enhancing the customer awareness: “study in Agrobank” / Musa Muhammad @ Harun
title_full_unstemmed The effectiveness of promotional mix (advertising and sales promotion) in enhancing the customer awareness: “study in Agrobank” / Musa Muhammad @ Harun
title_short The effectiveness of promotional mix (advertising and sales promotion) in enhancing the customer awareness: “study in Agrobank” / Musa Muhammad @ Harun
title_sort effectiveness of promotional mix (advertising and sales promotion) in enhancing the customer awareness: “study in agrobank” / musa muhammad @ harun
topic Marketing research. Marketing research companies. Sales forecasting
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Advertising
url https://ir.uitm.edu.my/id/eprint/27343/