The roles of attitude, subjective norms and perceived behavioural control towards family takaful insurance purchase intention: a case study at Jalan Tuanku Abdul Rahman, Kuala Lumpur/ Puteri Aliah Farhana Anuar and Juliana Jamal

The aim of this research was to analyze which factors that affect purchase intention of consumer toward Family Takaful insurance. In this study, it analyze which factors that can affect purchase intention of consumer toward Family Takaful insurance based on the roles of attitude, subjective norms an...

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Main Authors: Anuar, Puteri Aliah Farhana, Jamal, Juliana
Format: Student Project
Language:English
Published: Faculty of Business and Management 2016
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/27039/
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author Anuar, Puteri Aliah Farhana
Jamal, Juliana
author_facet Anuar, Puteri Aliah Farhana
Jamal, Juliana
author_sort Anuar, Puteri Aliah Farhana
building UiTM Institutional Repository
collection Online Access
description The aim of this research was to analyze which factors that affect purchase intention of consumer toward Family Takaful insurance. In this study, it analyze which factors that can affect purchase intention of consumer toward Family Takaful insurance based on the roles of attitude, subjective norms and perceived behavioral control especially at Jalan Tuanku Abdul Rahman area. The insurance sector in Malaysia had shown rapid growth in recent years. However, the rapid growth in insurance sector can only been seen in conventional insurance rather than takaful insurance. So, it is crucial to know which factors that affect the consumer’s purchase intention towards Takaful insurance scheme. The data were gathered using 150 set of questionnaires as it were distributed at Jalan Tuanku Abdul Rahman, Kuala Lumpur, Malaysia. The data were interpreted using multiple regression analysis to explain the relationship between attitude, subjective norms and perceived behavioral control with consumer’s intention towards purchasing Family Takaful Insurance. The most factors that influence the consumer’s intention towards purchasing Family Takaful Insurance was subjective norms and followed by attitude and perceived behavioral control. As overall, there was significant relationship between dependent variable and independent variables. Based on this study, it was a good opportunity to understand the consumer’s purchasing intention towards Family Takaful Insurance in Malaysia. The marketers will be able to use this data as an indicator to make them have a clear idea about consumer’s preferences.
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institution Universiti Teknologi MARA
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publishDate 2016
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spelling uitm-270392020-06-01T01:41:04Z https://ir.uitm.edu.my/id/eprint/27039/ The roles of attitude, subjective norms and perceived behavioural control towards family takaful insurance purchase intention: a case study at Jalan Tuanku Abdul Rahman, Kuala Lumpur/ Puteri Aliah Farhana Anuar and Juliana Jamal Anuar, Puteri Aliah Farhana Jamal, Juliana Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Purchasing. Selling. Sales personnel. Sales executives Insurance The aim of this research was to analyze which factors that affect purchase intention of consumer toward Family Takaful insurance. In this study, it analyze which factors that can affect purchase intention of consumer toward Family Takaful insurance based on the roles of attitude, subjective norms and perceived behavioral control especially at Jalan Tuanku Abdul Rahman area. The insurance sector in Malaysia had shown rapid growth in recent years. However, the rapid growth in insurance sector can only been seen in conventional insurance rather than takaful insurance. So, it is crucial to know which factors that affect the consumer’s purchase intention towards Takaful insurance scheme. The data were gathered using 150 set of questionnaires as it were distributed at Jalan Tuanku Abdul Rahman, Kuala Lumpur, Malaysia. The data were interpreted using multiple regression analysis to explain the relationship between attitude, subjective norms and perceived behavioral control with consumer’s intention towards purchasing Family Takaful Insurance. The most factors that influence the consumer’s intention towards purchasing Family Takaful Insurance was subjective norms and followed by attitude and perceived behavioral control. As overall, there was significant relationship between dependent variable and independent variables. Based on this study, it was a good opportunity to understand the consumer’s purchasing intention towards Family Takaful Insurance in Malaysia. The marketers will be able to use this data as an indicator to make them have a clear idea about consumer’s preferences. Faculty of Business and Management 2016 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/27039/1/27039.pdf Anuar, Puteri Aliah Farhana and Jamal, Juliana (2016) The roles of attitude, subjective norms and perceived behavioural control towards family takaful insurance purchase intention: a case study at Jalan Tuanku Abdul Rahman, Kuala Lumpur/ Puteri Aliah Farhana Anuar and Juliana Jamal. (2016) [Student Project] <http://terminalib.uitm.edu.my/27039.pdf> (Unpublished)
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Purchasing. Selling. Sales personnel. Sales executives
Insurance
Anuar, Puteri Aliah Farhana
Jamal, Juliana
The roles of attitude, subjective norms and perceived behavioural control towards family takaful insurance purchase intention: a case study at Jalan Tuanku Abdul Rahman, Kuala Lumpur/ Puteri Aliah Farhana Anuar and Juliana Jamal
title The roles of attitude, subjective norms and perceived behavioural control towards family takaful insurance purchase intention: a case study at Jalan Tuanku Abdul Rahman, Kuala Lumpur/ Puteri Aliah Farhana Anuar and Juliana Jamal
title_full The roles of attitude, subjective norms and perceived behavioural control towards family takaful insurance purchase intention: a case study at Jalan Tuanku Abdul Rahman, Kuala Lumpur/ Puteri Aliah Farhana Anuar and Juliana Jamal
title_fullStr The roles of attitude, subjective norms and perceived behavioural control towards family takaful insurance purchase intention: a case study at Jalan Tuanku Abdul Rahman, Kuala Lumpur/ Puteri Aliah Farhana Anuar and Juliana Jamal
title_full_unstemmed The roles of attitude, subjective norms and perceived behavioural control towards family takaful insurance purchase intention: a case study at Jalan Tuanku Abdul Rahman, Kuala Lumpur/ Puteri Aliah Farhana Anuar and Juliana Jamal
title_short The roles of attitude, subjective norms and perceived behavioural control towards family takaful insurance purchase intention: a case study at Jalan Tuanku Abdul Rahman, Kuala Lumpur/ Puteri Aliah Farhana Anuar and Juliana Jamal
title_sort roles of attitude, subjective norms and perceived behavioural control towards family takaful insurance purchase intention: a case study at jalan tuanku abdul rahman, kuala lumpur/ puteri aliah farhana anuar and juliana jamal
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Purchasing. Selling. Sales personnel. Sales executives
Insurance
url https://ir.uitm.edu.my/id/eprint/27039/