A study on customers perception towards service quality provided by Sabah Ports Sdn Bhd / Jodie Kessy Primus

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A study on customers perception towards service quality provided by Sabah Ports Sdn Bhd / Jodie Kessy Primus

A good perception towards the service quality by customers is essential for all business or organizations. This study is conducted to know customers' perceptions and degree of satisfaction towards the service quality provided by Sabah Ports Sdn. Bhd (SPSB) in Kota Kinabalu district. The Ports a...

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Bibliographic Details
Main Author:	Primus, Jodie Kessy
Format:	Student Project
Language:	English
Published:	Perpustakaan Tun Abdul Razak UiTM Caw Sabah 2008
Subjects:	Market segmentation. Target marketing Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/26936/

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