The study of Sabah Tourism Board (STB) information counter service quality / Caroline Sungkim

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The study of Sabah Tourism Board (STB) information counter service quality / Caroline Sungkim

The service quality of an information counter focuses on the employees at the counter as they performed the service to the customers. In tourism industry, the total tourism experience is reflective to the processes utilize sources of tourist information to update existing knowledge and inform prepar...

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Bibliographic Details
Main Author:	Sungkim, Caroline
Format:	Student Project
Language:	English
Published:	Perpustakaan Tun Abdul Razak UiTM Caw Sabah 2006
Subjects:	Travel and the state. Tourism Malaysia Study and teaching. Research
Online Access:	https://ir.uitm.edu.my/id/eprint/26922/

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