The effect of service quality towards customer satisfaction of Islamic bank in Kuantan Pahang / Faresya Zunaida Mohd Zubair

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The effect of service quality towards customer satisfaction of Islamic bank in Kuantan Pahang / Faresya Zunaida Mohd Zubair

The goal of this study is to identify the effects of service quality towards customer satisfaction at Islamic bank in Jalan Tun Ismail Kuantan, Pahang. The study also aims to examine the relationship between service quality (Reliability, Tangibility, and Responsiveness) and customer satisfaction, to...

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Bibliographic Details
Main Author:	Mohd Zubair, Faresya Zunaida
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2015
Subjects:	Islam and economics Banking Finance, Islamic
Online Access:	https://ir.uitm.edu.my/id/eprint/26516/

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