Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof
The purpose of this study is to identify factors influencing performance of postman in POS Malaysia Melaka. Specific objectives were to estimate self-reported performance, and determine whether differences in employee demographics, job satisfaction, and organizational commitment, influenced performa...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2010
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| Online Access: | https://ir.uitm.edu.my/id/eprint/26125/ |
| _version_ | 1848806446466072576 |
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| author | Yusof, Nur Liyana |
| author_facet | Yusof, Nur Liyana |
| author_sort | Yusof, Nur Liyana |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | The purpose of this study is to identify factors influencing performance of postman in POS Malaysia Melaka. Specific objectives were to estimate self-reported performance, and determine whether differences in employee demographics, job satisfaction, and organizational commitment, influenced performance. All postmen at Melaka General POS Office were randomly selected. The questionnaire was sent to 50 respondents. Statistical analysis included reliability test, descriptive statistic and cross tabulation analysis.
The study finds that job performance is positively correlated with organizational commitment, job satisfaction and personal variables. Both job satisfaction and organizational commitment are strong predictors of postman’ performance. Job performance is positively related to some personal factors, including years of experience, income level, number of children and marital status. Level of education is negatively related to performance. The organization should be placed on effective supervision, empowerment, and a better reward system for postman, therefore, they need to adopt effective human resources strategies that aim to improve commitment and retention of qualified workers |
| first_indexed | 2025-11-14T22:27:03Z |
| format | Student Project |
| id | uitm-26125 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:27:03Z |
| publishDate | 2010 |
| publisher | Faculty of Business and Management |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-261252020-01-16T03:31:05Z https://ir.uitm.edu.my/id/eprint/26125/ Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof Yusof, Nur Liyana Work. Performance Personnel management. Employment management Job satisfaction The purpose of this study is to identify factors influencing performance of postman in POS Malaysia Melaka. Specific objectives were to estimate self-reported performance, and determine whether differences in employee demographics, job satisfaction, and organizational commitment, influenced performance. All postmen at Melaka General POS Office were randomly selected. The questionnaire was sent to 50 respondents. Statistical analysis included reliability test, descriptive statistic and cross tabulation analysis. The study finds that job performance is positively correlated with organizational commitment, job satisfaction and personal variables. Both job satisfaction and organizational commitment are strong predictors of postman’ performance. Job performance is positively related to some personal factors, including years of experience, income level, number of children and marital status. Level of education is negatively related to performance. The organization should be placed on effective supervision, empowerment, and a better reward system for postman, therefore, they need to adopt effective human resources strategies that aim to improve commitment and retention of qualified workers Faculty of Business and Management 2010 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/26125/1/PPb_NUR%20LIYANA%20YUSOF%20BM%20M%2010_5.pdf Yusof, Nur Liyana (2010) Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof. (2010) [Student Project] <http://terminalib.uitm.edu.my/26125.pdf> (Unpublished) |
| spellingShingle | Work. Performance Personnel management. Employment management Job satisfaction Yusof, Nur Liyana Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof |
| title | Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof |
| title_full | Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof |
| title_fullStr | Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof |
| title_full_unstemmed | Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof |
| title_short | Factor influencing performance of postman in POS Malaysia Melaka / Nur Liyana Haji Yusof |
| title_sort | factor influencing performance of postman in pos malaysia melaka / nur liyana haji yusof |
| topic | Work. Performance Personnel management. Employment management Job satisfaction |
| url | https://ir.uitm.edu.my/id/eprint/26125/ |