Factors affecting online buying behaviour among working women in PLUS Malaysia Berhad / Nor Ashikin Mohd Nor

This study examines on the factors affecting buying behaviour in online shopping among employees of PLUS Malaysia Berhad (PMB). Online uying behaviour is a broad scope that encompasses many determinants but in this study, the researcher specifically focuses on five determinants which are perceived b...

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Main Author: Mohd Nor, Nor Ashikin
Format: Student Project
Language:English
Published: Faculty of Business and Management 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/25811/
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author Mohd Nor, Nor Ashikin
author_facet Mohd Nor, Nor Ashikin
author_sort Mohd Nor, Nor Ashikin
building UiTM Institutional Repository
collection Online Access
description This study examines on the factors affecting buying behaviour in online shopping among employees of PLUS Malaysia Berhad (PMB). Online uying behaviour is a broad scope that encompasses many determinants but in this study, the researcher specifically focuses on five determinants which are perceived benefits, perceived risks, hedonic motivation, psychological factor and website quality. Data were collected from 100 respondents using convenience sampling. The information gathered were assessed using the Social Science Statistical Package (SPSS) version 22. Numerous studies such as reliability analysis, descriptive assessment, correlation of Pearson and multiple regression analysis have been converged using SPSS. The findings suggested that there is a favourable connection in online shopping between perceived benefits, perceived risk, hedonic motivation and psychological factor towards the purchasing behaviour of customers. However, there is no significant relationship between website design towards consumers’ buying behaviour in online shopping. Recommendation and direction for future studies were discussed in this study.
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format Student Project
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institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T22:25:42Z
publishDate 2019
publisher Faculty of Business and Management
recordtype eprints
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spelling uitm-258112019-10-24T01:31:11Z https://ir.uitm.edu.my/id/eprint/25811/ Factors affecting online buying behaviour among working women in PLUS Malaysia Berhad / Nor Ashikin Mohd Nor Mohd Nor, Nor Ashikin Social aspects. Social marketing Telemarketing. Internet marketing Marketing research. Marketing research companies. Sales forecasting This study examines on the factors affecting buying behaviour in online shopping among employees of PLUS Malaysia Berhad (PMB). Online uying behaviour is a broad scope that encompasses many determinants but in this study, the researcher specifically focuses on five determinants which are perceived benefits, perceived risks, hedonic motivation, psychological factor and website quality. Data were collected from 100 respondents using convenience sampling. The information gathered were assessed using the Social Science Statistical Package (SPSS) version 22. Numerous studies such as reliability analysis, descriptive assessment, correlation of Pearson and multiple regression analysis have been converged using SPSS. The findings suggested that there is a favourable connection in online shopping between perceived benefits, perceived risk, hedonic motivation and psychological factor towards the purchasing behaviour of customers. However, there is no significant relationship between website design towards consumers’ buying behaviour in online shopping. Recommendation and direction for future studies were discussed in this study. Faculty of Business and Management 2019 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/25811/1/PPb_NOR%20ASHIKIN%20MOHD%20NOR%20BM%20M%2019_5.pdf Mohd Nor, Nor Ashikin (2019) Factors affecting online buying behaviour among working women in PLUS Malaysia Berhad / Nor Ashikin Mohd Nor. (2019) [Student Project] <http://terminalib.uitm.edu.my/25811.pdf> (Unpublished)
spellingShingle Social aspects. Social marketing
Telemarketing. Internet marketing
Marketing research. Marketing research companies. Sales forecasting
Mohd Nor, Nor Ashikin
Factors affecting online buying behaviour among working women in PLUS Malaysia Berhad / Nor Ashikin Mohd Nor
title Factors affecting online buying behaviour among working women in PLUS Malaysia Berhad / Nor Ashikin Mohd Nor
title_full Factors affecting online buying behaviour among working women in PLUS Malaysia Berhad / Nor Ashikin Mohd Nor
title_fullStr Factors affecting online buying behaviour among working women in PLUS Malaysia Berhad / Nor Ashikin Mohd Nor
title_full_unstemmed Factors affecting online buying behaviour among working women in PLUS Malaysia Berhad / Nor Ashikin Mohd Nor
title_short Factors affecting online buying behaviour among working women in PLUS Malaysia Berhad / Nor Ashikin Mohd Nor
title_sort factors affecting online buying behaviour among working women in plus malaysia berhad / nor ashikin mohd nor
topic Social aspects. Social marketing
Telemarketing. Internet marketing
Marketing research. Marketing research companies. Sales forecasting
url https://ir.uitm.edu.my/id/eprint/25811/