Customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka Staffs / Mohd Faez Zainal Abidin

The purpose of this study is to identify the factors influencing customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka staffs from both non-academic and academic departments. The sample of this study is 102 respondents. The questionnaire has been distributed based on the...

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Bibliographic Details
Main Author: Zainal Abidin, Mohd Faez
Format: Student Project
Language:English
Published: Faculty of Business and Management 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/25755/
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author Zainal Abidin, Mohd Faez
author_facet Zainal Abidin, Mohd Faez
author_sort Zainal Abidin, Mohd Faez
building UiTM Institutional Repository
collection Online Access
description The purpose of this study is to identify the factors influencing customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka staffs from both non-academic and academic departments. The sample of this study is 102 respondents. The questionnaire has been distributed based on the number selected in the list name of the staffs. This study has been conducted by the researcher to determine the sample, the reliability and validity of the questionnaire and identify the significance of the variables. The researcher collected the data from primary data, secondary sources and data analysis technique by using SPSS version 20. There are three variables that involve in this study which are perceived usefulness, perceived ease of use and perceived risk. The result sated that all three variables are significant and had positive relationship with customer acceptance of cashless payment systems. From these three variables, perceived usefulness is the most influential factor influencing customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka staffs.
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format Student Project
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institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T22:25:26Z
publishDate 2019
publisher Faculty of Business and Management
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spelling uitm-257552024-04-03T07:41:40Z https://ir.uitm.edu.my/id/eprint/25755/ Customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka Staffs / Mohd Faez Zainal Abidin Zainal Abidin, Mohd Faez Acceptances Electronic funds transfers Melaka Universiti Teknologi MARA The purpose of this study is to identify the factors influencing customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka staffs from both non-academic and academic departments. The sample of this study is 102 respondents. The questionnaire has been distributed based on the number selected in the list name of the staffs. This study has been conducted by the researcher to determine the sample, the reliability and validity of the questionnaire and identify the significance of the variables. The researcher collected the data from primary data, secondary sources and data analysis technique by using SPSS version 20. There are three variables that involve in this study which are perceived usefulness, perceived ease of use and perceived risk. The result sated that all three variables are significant and had positive relationship with customer acceptance of cashless payment systems. From these three variables, perceived usefulness is the most influential factor influencing customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka staffs. Faculty of Business and Management 2019 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/25755/2/25755.pdf Zainal Abidin, Mohd Faez (2019) Customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka Staffs / Mohd Faez Zainal Abidin. (2019) [Student Project] <http://terminalib.uitm.edu.my/25755.pdf> (Unpublished)
spellingShingle Acceptances
Electronic funds transfers
Melaka
Universiti Teknologi MARA
Zainal Abidin, Mohd Faez
Customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka Staffs / Mohd Faez Zainal Abidin
title Customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka Staffs / Mohd Faez Zainal Abidin
title_full Customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka Staffs / Mohd Faez Zainal Abidin
title_fullStr Customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka Staffs / Mohd Faez Zainal Abidin
title_full_unstemmed Customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka Staffs / Mohd Faez Zainal Abidin
title_short Customer acceptance of cashless payment systems among UiTM Kampus Bandaraya Melaka Staffs / Mohd Faez Zainal Abidin
title_sort customer acceptance of cashless payment systems among uitm kampus bandaraya melaka staffs / mohd faez zainal abidin
topic Acceptances
Electronic funds transfers
Melaka
Universiti Teknologi MARA
url https://ir.uitm.edu.my/id/eprint/25755/