Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar
The purpose of this study is to analyse Factor that influences customers‟ perception towards Islamic banking facilities. For this study only 100 of respondents which are employees of Johor Land Berhad and Johor Silica Industries Sdn. Bhd were selected and act as respondent for this study. The object...
| Main Authors: | , |
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2014
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/25688/ |
| _version_ | 1848806325104934912 |
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| author | Kamaruddin, Muhammad Shahrul Zawawi Ja’apar, Muhamad Hafizuddin |
| author_facet | Kamaruddin, Muhammad Shahrul Zawawi Ja’apar, Muhamad Hafizuddin |
| author_sort | Kamaruddin, Muhammad Shahrul Zawawi |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | The purpose of this study is to analyse Factor that influences customers‟ perception towards Islamic banking facilities. For this study only 100 of respondents which are employees of Johor Land Berhad and Johor Silica Industries Sdn. Bhd were selected and act as respondent for this study. The objectives of this study are to examine if the factor of banks image and reputation, quality services and religiosity can influence customers‟ perception towards Islamic banking facilities. Other than that, this study also will identify which is most influence factor that contributed to the customers towards Islamic banking facilities. Besides that, this study is a quantitative research study whereby the findings of the study were analysed by using the Statistical Package for the Social Sciences (SPSS). Next, the data collected in this study is analyses by using frequency, descriptive analysis, reliability test, and Pearson correlation coefficient. |
| first_indexed | 2025-11-14T22:25:08Z |
| format | Student Project |
| id | uitm-25688 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:25:08Z |
| publishDate | 2014 |
| publisher | Faculty of Business and Management |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-256882019-12-27T05:42:30Z https://ir.uitm.edu.my/id/eprint/25688/ Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar Kamaruddin, Muhammad Shahrul Zawawi Ja’apar, Muhamad Hafizuddin Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Banking General works. Financial institutions The purpose of this study is to analyse Factor that influences customers‟ perception towards Islamic banking facilities. For this study only 100 of respondents which are employees of Johor Land Berhad and Johor Silica Industries Sdn. Bhd were selected and act as respondent for this study. The objectives of this study are to examine if the factor of banks image and reputation, quality services and religiosity can influence customers‟ perception towards Islamic banking facilities. Other than that, this study also will identify which is most influence factor that contributed to the customers towards Islamic banking facilities. Besides that, this study is a quantitative research study whereby the findings of the study were analysed by using the Statistical Package for the Social Sciences (SPSS). Next, the data collected in this study is analyses by using frequency, descriptive analysis, reliability test, and Pearson correlation coefficient. Faculty of Business and Management 2014 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/25688/1/PPb_MUHAMMAD%20SHAHRUL%20ZAWAWI%20KAMARUDDIN%20BM%20M%2014_5.pdf Kamaruddin, Muhammad Shahrul Zawawi and Ja’apar, Muhamad Hafizuddin (2014) Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar. (2014) [Student Project] <http://terminalib.uitm.edu.my/25688.pdf> (Unpublished) |
| spellingShingle | Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Banking General works. Financial institutions Kamaruddin, Muhammad Shahrul Zawawi Ja’apar, Muhamad Hafizuddin Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar |
| title | Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar |
| title_full | Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar |
| title_fullStr | Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar |
| title_full_unstemmed | Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar |
| title_short | Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar |
| title_sort | factor that influences customers’ perception towards islamic banking facilities / muhammad shahrul zawawi kamaruddin and muhamad hafizuddin ja’apar |
| topic | Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Banking General works. Financial institutions |
| url | https://ir.uitm.edu.my/id/eprint/25688/ |