Streamyx complain by customers: a case study of Telekom Malaysia Berhad / Mohd Syafiq Ishak

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Streamyx complain by customers: a case study of Telekom Malaysia Berhad / Mohd Syafiq Ishak

The purpose of this study to determine the problem that have been faced by customers when using streamyx and action taken by TM to overcome complains and to suggest the alternative way to overcome such complaint that reported by customers. The number of TM customers in 2009 all around Malaysia is 1,...

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Bibliographic Details
Main Author:	Ishak, Mohd Syafiq
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2010
Subjects:	Online information services industry. Including Internet service providers Consumer complaints. Complaint letters
Online Access:	https://ir.uitm.edu.my/id/eprint/25521/

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