Factor contribute to SOCSO’S service quality: a study on Tesco Bandar Melaka employee / Mohd Hilmi Mohd Nasir

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Factor contribute to SOCSO’S service quality: a study on Tesco Bandar Melaka employee / Mohd Hilmi Mohd Nasir

Service quality can be defined as focusing on meeting customers’ needs and requirements and how well the service delivered meets their expectations. The Social Security Organization (SOCSO) was established on the 1st of January 1971 as Government Department to enforce the Employee’s Social Security...

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Bibliographic Details
Main Author:	Mohd Nasir, Mohd Hilmi
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2011
Subjects:	Employers' associations Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/25467/

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