Service quality and students' satisfaction toward the Academic Affairs Division Services: UiTM Sarawak students' perspectives / Mohd Hazizol Haji Sidi Ahmad

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Service quality and students' satisfaction toward the Academic Affairs Division Services: UiTM Sarawak students' perspectives / Mohd Hazizol Haji Sidi Ahmad

Service quality is a concept that has aroused considerable interest and debate in the research literature because of the difficulties in both defining and measuring it with no overall consensus emerging on either. Students'satisfaction and service quality are often .treated together as function...

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Bibliographic Details
Main Author:	Haji Sidi Ahmad, Mohd Hazizol
Format:	Entrepreneurship Project
Language:	English
Published:	Faculty of Business and Management, Universiti Teknologi MARA 2015
Subjects:	Business education Consumer satisfaction Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/25393/

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