Customer Satisfaction on Services offered by Pos Laju Sungai Merah, Sibu, Sarawak / Aja Langgit

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Customer Satisfaction on Services offered by Pos Laju Sungai Merah, Sibu, Sarawak / Aja Langgit

This research was to determine and analyse the service quality and customer satisfaction toward the Pos Laju. This research was to identify and assess the customer perception and overall satisfaction level of customer toward the service offered by Pos Laju, Sibu. The study was used a questionnaire t...

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Bibliographic Details
Main Author:	Langgit, Aja
Format:	Thesis
Language:	English
Published:	Universiti Teknologi MARA Sarawak,Kampus Samarahan 2015
Subjects:	Data processing. Including SPSS Postal service. Stamps. Philately Messenger service Business societies Consumer satisfaction Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/25389/

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