Factors influencing customer satisfaction on food service establishment in Malaysia and other Asean countries / Nor Adilah Mohd Nazlin & Nor Hazimah Ishak

Factors influencing customer satisfaction on food service establishment in Malaysia and other Asean countries / Nor Adilah Mohd Nazlin & Nor Hazimah Ishak

The customer satisfaction is the expectations of the customer are met with the experience by them. Factors influencing customer satisfaction is important in determine the success of the food service establishment that concurrently effect food service industry. However, the food service establishment...

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Bibliographic Details
Main Authors: Mohd Nazlin, Nor Adilah, Ishak, Nor Hazimah
Format: Student Project
Language:English
Published: Faculty of Hotel and Tourism 2018
Subjects:
Food service
Online Access:https://ir.uitm.edu.my/id/eprint/25381/

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