Factor influence service quality at hotel in Kuala Terengganu /Caroline Anak Francis & Ireine Anak Steward Maurice

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Factor influence service quality at hotel in Kuala Terengganu /Caroline Anak Francis & Ireine Anak Steward Maurice

Hotel industry and tourism contributes to the economic development of the state of Terengganu. The industry is challenged with various obstacles and problems in the terms of fulfilling the prospect of their guests through the delivery of high quality services. Quality service delivery allows and ens...

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Bibliographic Details
Main Authors:	Francis, Caroline, Steward Maurice, Ireine
Format:	Student Project
Language:	English
Published:	Faculty of Hotel and Tourism 2018
Subjects:	Hospitality industry. Hotels, clubs, restaurants, etc. Food service Malaysia Quality control
Online Access:	https://ir.uitm.edu.my/id/eprint/25380/

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