The study of customer satisfaction towards Tabung Haji Travel and Services (Kuala Lumpur Branch) / Mohamad Taufiq Mohamad

QR Code

The study of customer satisfaction towards Tabung Haji Travel and Services (Kuala Lumpur Branch) / Mohamad Taufiq Mohamad

This study is a research of customer satisfaction towards Tabung Haji Travel and Services in Kuala Lumpur Branch (THTS) whereby the researcher was in internship in the organization for five months to complete the study in Bachelor of Administration (Hons) Marketing. The research is about the satisfa...

Full description

Bibliographic Details
Main Author:	Mohamad, Mohamad Taufiq
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2009
Subjects:	Marketing research. Marketing research companies. Sales forecasting Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/25282/

Similar Items

Lembaga Tabung Haji (TH): relationship between encouragement rewards scheme for Malaysia's school with customer behavior / Mohd Faizal Mohamad
by: Mohamad, Mohd Faizal
Published: (2007)

Customer satisfaction through services offer by Metro Driving Academy (MDA) towards its customer / Wan Nur Hidayah Abdul Nasir
by: Abdul Nasir, Wan Nur Hidayah
Published: (2009)

Factors contribute to customer awareness towards Takaful Mesra product at Etiqa Insurance and Takaful Seremban Branch / Khairunnisa Mohamad
by: Mohamad, Khairunnisa
Published: (2011)

A study on the factors influencing the effectiveness of Celcom’s brand equity strategy / Balqis Mohamad Daing
by: Mohamad Daing, Balqis
Published: (2011)

Consumer perception on MPH Bookstores service marketing towards achieving customer satisfaction / Nurul Soleha Hashim
by: Hashim, Nurul Soleha
Published: (2018)

7P’s marketing strategy affecting customer purchase intention towards a house in Arataz Equity Sdn.Bhd / Nik Dalila Nik Aziz
by: Nik Aziz, Nik Dalila
Published: (2009)

The effects of marketing mix on the customer satisfaction of Ar-rahnu by Agrobank Alor Gajah, Melaka / Mohd Alif Nurfahmi Saad
by: Saad, Mohd Alif Nurfahmi
Published: (2011)

The effect of trust, customer satisfaction and image on customers’ loyalty in Bank Islam Ipoh, Perak Darul Ridzuan / Nurul Huda Mohamad Jaffar
by: Mohamad Jaffar, Nurul Huda
Published: (2010)

A study on customer satisfaction toward UMW Pennzoil website as lead generators marketing / Mohd Fairuz Hussin
by: Hussin, Mohd Fairuz
Published: (2009)

A study of customer satisfaction towards the service quality provded by IBS Technology Sdn. Bhd. / Ernna Edayu Dul Ngajis
by: Dul Ngajis, Ernna Edayu
Published: (2007)

Impact of social network marketing and customer engagement towards customers’ online purchase intention related to travel agency / Mohamad Nazmi Nordin
by: Nordin, Mohamad Nazmi
Published: (2019)

Relationship between customer satisfaction and loyalty towards ASNB services in Kuala Lumpur / Siti Nazirah Omar
by: Omar, Siti Nazirah
Published: (2006)

The impact of promotional tools towards customer awareness at Mercedes-Benz Shah Alam / Nadirah Husna Mohamad Kamarudin
by: Mohamad Kamarudin, Nadirah Husna
Published: (2014)

Brand equity and customer repurchase intention towards Agromas products / Ahmad Syakir Kadimin and Mohamad Hanafi Zainal
by: Kadimin, Ahmad Syakir, et al.
Published: (2013)

The effectiveness of promotion tools in enhancing the customer awareness “Study in Rasamas Restaurant” / Mohd Khushairy Ahmad Shaifudin
by: Ahmad Shaifudin, Mohd Khushairy
Published: (2008)

A study on customer purchase decision on transportation service of good / Muhammad Fairos Mohamad Shah
by: Mohamad Shah, Muhamad Fairos
Published: (2013)

Determinants of primary market spread in developing securitization in Malaysia: a panel study / Mohammed Hariri Bakri
by: Bakri, Mohammed Hariri
Published: (2015)

The influencing factors of hoteliers in malaysia to affiliate with certain Online Travel Agencies (OTAs) / Ramli Saad ... [et al.]
by: Saad, Ramli, et al.
Published: (2018)

4P’s marketing strategy affecting customer’s purchase intentions towards Maxis / Siti Zaharah Salleh
by: Salleh, Siti Zaharah
Published: (2009)

Promotional tool in Guardian SS 15 / Lailatul Noreen Md Noordin
by: Md Noordin, Lailatul Noreen
Published: (2009)

A study on the factors that influencing the sales performance of Corporate Sales Unit (CSU) in M3 Technologies Asia Berhad (M3 Tech) between 2007-2009 / Mohd Syahryzal Awang Kechik
by: Awang Kechik, Mohd Syahryzal
Published: (2009)

Exercising societal marketing concept: employees of PKNS and public perception. A case study of Perbadanan Kemajuan Negeri Selangor (PKNS) Petaling Jaya 2005 / Haliza Mazlin Abdul Halim
by: Abdul Halim, Haliza Mazlin
Published: (2005)

A study on factors affecting sales retention: Case study at Celcom Temerloh, Pahang / Siti Naquiah Othman
by: Othman, Siti Naquiah
Published: (2011)

Enhancing relationship marketing: A case study at Binaraya PKINK Sdn. Bhd. / Mohd Hasif Akmal Abd. Halim
by: Abd. Halim, Mohd Hasif Akmal
Published: (2011)

A study on factor that effect foreign customer loyalty in Telekom Malaysia Berhad / Nurul Atiqah Mohamad Azahar
by: Mohamad Azahar, Nurul Atiqah
Published: (2011)

Investigating factors enhancing customer satisfaction towards The Store (Soon Seng Plaza) Melaka / Barbara Wilfred and Nur Farahin Fauzi
by: Wilfred, Barbara, et al.
Published: (2014)

Customers' satisfaction towards marketing mix of an international hypermarket (Case study of Carrefour Hypermarket, Pulau Pinang) / Fairuz Ayuni Rozaini
by: Rozaini, Fairuz Ayuni
Published: (2010)

Relationship marketing and its effects towards customers' satisfaction: a case study on Cari Sparepart Sdn. Bhd. / Khairol Azli Othman
by: Othman, Khairol Azli
Published: (2003)

Customer acceptance towards the marketing mix at Lazaria shop Ayer Keroh fly-over restaurant Melaka / Shahiela Akma Abdul Azis
by: Abdul Azis, Shahiela Akma
Published: (2005)

Customer attitudes on customer purchase intention towards adulterants cosmetic products / Nor Fadzilla Zainal Abidin
by: Zainal Abidin, Nor Fadzilla
Published: (2018)

An exploratory study of customer satisfaction towards homestay programme in Kampung Pulai, Melaka / Sofinah Yussoff
by: Yussoff, Sofinah
Published: (2009)

The impact of servicescape on customer satisfaction and customer loyalty of Hotel Puri Melaka / Tun Frisha Fazara Zulkarnain
by: Zulkarnain, Tun Frisha Fazara
Published: (2009)

A study on the factor that contribute to the satisfaction of the customer towards the services that is provided by Telekom Malaysia (Seremban Branches) for the C&B (Consumer & Business) Units / Mohd Nazrul Ikram Baharon
by: Saharon, Mohd Nazrul Ikram
Published: (2004)

The study of customer commitment on relationship quality in Agrobank, Jerantut / Azrian Azrina Ideris
by: Ideris, Azrian Azrina
Published: (2009)

Factors that influence customer buying decision towards Prudential Life Insurance / Muhammad Akhmal Mohamed Aris
by: Mohamed Aris, Muhammad Akhmal
Published: (2014)

Factors influencing customer’s buying intention towards online food application services / Muhammad Fadris Mohd Zamri
by: Mohd Zamri, Muhammad Fadris
Published: (2018)

Factors influencing the brand awareness towards Malaysian National News Agency (BERNAMA). “A case study in Wangsa Maju, Kuala Lumpur” / Nur Masturina Omar
by: Omar, Nur Masturina
Published: (2011)

Marketing mix strategy of intercity train service towards the enhancement of corporate image of KTM Berhad at Kuala Lumpur Central Station / Hana Azleen Amiruddin
by: Amiruddin, Hana Azleen
Published: (2007)

The effect of price strategy on customers perception for Boer Goats in Koperasi Permodalan Melayu Negeri Johor (KPMNJ) / Mohd Izri Yatiman
by: Yatiman, Mohd Izri
Published: (2011)

To study the factors that contribute the awareness of Amanah Saham Gemilang (ASG) products towards investors in Kuala Lumpur / Azeril Syafik Roslan and Farah Amirah Mohd Jais
by: Roslan, Azeril Syafik, et al.
Published: (2014)