Service quality: a study on taxi drivers at Koperasi Permodalan Melayu Negeri Johor Berhad (KPMNJ) / Masliana Mustaffa

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Service quality: a study on taxi drivers at Koperasi Permodalan Melayu Negeri Johor Berhad (KPMNJ) / Masliana Mustaffa

This research is all about Service Quality : A Study On Taxi Drivers At Koperasi Permodalan Melayu Negeri Johor Berhad (KPMNJ). Since the operation of 100 taxis fully started in February 2009, the outstanding of their monthly payment increasing gradually. Factors such as service quality have been id...

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Bibliographic Details
Main Author:	Mustaffa, Masliana
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2009
Subjects:	Service industries HE Transportation and Communications Transportation (General works). Communication and traffic
Online Access:	https://ir.uitm.edu.my/id/eprint/25224/

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