A study of factors that influence customers satisfaction towards online shopping in Klang Valley / Marina Mohd Kasim

QR Code

A study of factors that influence customers satisfaction towards online shopping in Klang Valley / Marina Mohd Kasim

The meaning of online shopping is purchasing products or services over the Internet. Online shopping has grown in popularity over the years, mainly because people find it convenient and easy to bargain shop from the comfort of their home or office. One of the most enticing factor about online shoppi...

Full description

Bibliographic Details
Main Author:	Mohd Kasim, Marina
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2015
Subjects:	Consumer satisfaction Purchasing. Selling. Sales personnel. Sales executives Electronic commerce
Online Access:	https://ir.uitm.edu.my/id/eprint/25216/

Similar Items

A study on factors that influence customer purchase decision in online shopping / Rashidah Abdul Rashid
by: Abdul Rashid, Rashidah
Published: (2011)

Factors influencing customer’s satisfaction towards 5-star hotel services in Johor Bahru / Nurul Amanina Sulaiman
by: Sulaiman, Nurul Amanina
Published: (2019)

Compulsive online shopping in Malaysia / Chuah Soo Cheng, Ng Phaik Lian and Noor Rita Mohamad Khan
by: Cheng Chuah, Soo, et al.
Published: (2018)

Factors influencing Saudi Arabian women's shopping behavior in online purchase activities / Areeg ALMowalad and Lennora Putit
by: ALMowalad, Areeg, et al.
Published: (2013)

Customer satisfaction: the impact of revamping HAI Magazine published by Utusan Melayu (Malaysia) Berhad among customers in Klang Valley / Afdal Shahizad Zainudin
by: Zainudin, Afdal Shahizad
Published: (2007)

Automotive price reduced (Perodua); Factors that contribute the sale of automobile: The case of Perodua Alamesra Kota Kinabalu / Nurhamidah Kaharuddin
by: Kaharuddin, Nurhamidah
Published: (2014)

House purchase intention among bumiputera youth in Klang Valley / Muhammad Ali Arief Shah Fiesal
by: Shah Fiesal, Muhammad Ali Arief
Published: (2018)

Rational or emotional? a study on organic grocery shopping/ Phang Ing @ Grace, Liew Fung Chai
by: Phang, Ing@Grace, et al.
Published: (2019)

The effects of personality factors on sales performance of agent in Muqmeen group agency : study in Johor / Nadzirah Yakob
by: Yakob, Nadzirah
Published: (2015)

Vending machine purchasing experience among students in the university’s residential college / Mohamad Naqiuddin Md Mansor …[et al.]
by: Md Mansor, Mohamad Naqiuddin, et al.
Published: (2018)

Initiative procurement documents : the difference between The United Kingdom and Malaysia / Nooriha Abdullah, Darinka Asenova and Stephen J. Bailey.
by: Abdullah, Nooriha, et al.
Published: (2016)

Purchasing behaviour of phone users tend to buy smartphone / Mohammad Syazwan Mohammad Rodhi
by: Mohammad Rodhi, Mohammad Syazwan
Published: (2019)

Shopping on the Internet: the influence of brand name on consumer's purchase decision
by: Haque, A. K. M. Ahasanul, et al.
Published: (2012)

Determinants of housing purchasing decision among buyers in Klang Valley / Muhammad Idzuddin Ahmad Nazir and Hazirah Md. Nor
by: Ahmad Nazir, Muhammad Idzuddin, et al.
Published: (2014)

Purchasing fruits at retail store: assessing customer satisfaction / Nurul Afifah Nasir & Nur Suhaida Suboh
by: Nasir, Nurul Afifah, et al.
Published: (2017)

Expertise of salesperson influence customer purchase decision: A case study on Kemudi Timur Elektronik Sdn Bhd / Nor Hasniah Che Sulaiman
by: Che Sulaiman, Nor Hasniah
Published: (2014)

Online purchasing behaviour among the younger generation / Cheong Su Ling and Susan Chin Tee Suan
by: Cheong, Su Ling, et al.
Published: (2012)

Factors influencing purchase intention of counterfeit products (CDs, DVDs, and downloading music) / Noorhaida Ismail
by: Ismail, Noorhaida
Published: (2007)

The relationship between selling strategy and sales performance among salespersons / Wan Shahrul Aziah Wan Mahamad...[et al.]
by: Wan Mahamad, Wan Shahrul Aziah, et al.
Published: (2018)

An evaluation of business-to-business electronic commerce marketplaces (e-marketplaces) in Malaysia / Nor Azzyati Hashim, Mardziah Hashim and Rogayah Abdul Majid
by: Hashim, Nor Azzyati, et al.
Published: (2007)

Awareness of social business in social media in Malaysia / Siti Hafizah Daud and Khatijah Othman
by: Daud, Siti Hafizah, et al.
Published: (2019)

Factors influencing online purchase intention in online brand
by: Hasan, Haslinda, et al.
Published: (2015)

The effect of country of origin image, ethnocentrism, and religiosity on purchase intentions: an empirical investigation on Bangladeshi consumers
by: Haque, A. K. M. Ahasanul, et al.
Published: (2015)

Developing outbound strategic Islamic tour packages of Malaysia: roles of gender and race
by: Haque, A. K. M. Ahasanul, et al.
Published: (2017)

The spending habits among ACIS students based on Dharuriyyah Concepts according to Maqasid Syariah / Ezzah Nur Akhfa Zakaria
by: Zakaria, Ezzah Nur Akhfa
Published: (2018)

The promotion activities by CIMB wealth advisor for 3G ELI products / Aiman Ariff Abdul Majid
by: Abdul Majid, Aiman Ariff
Published: (2009)

Analysis of the purchasing behaviour on skin care products among the younger generation / Fong Shieng Yee and Susan Chin Tee Suan
by: Fong, Shieng Yee, et al.
Published: (2012)

University students’ purchase preferences towards foreign and domestic branded apparel / Hiew Shu Yin and Susan Chin Tee Suan
by: Hiew, Shu Yin, et al.
Published: (2012)

The legality Of Bay Bithaman Ajil and its‟ issues
by: Azhar, Nuraznira, et al.
Published: (2011)

Is it price a key factor that determined by consumers in buying car? A case study: Kota Bharu / Nor Hazirah Jaya Mara
by: Jaya Mara, Nor Hazirah
Published: (2011)

Green attitude and purchase intention towards environmental friendly product / Phuah Kit Teng … [et al.]
by: Phuah, Kit Teng, et al.
Published: (2018)

Factors influencing entrepreneurs’ intention towards online business involvement
by: Abdul Rahman, Rozailin, et al.
Published: (2020)

Online purchase intention: explorations of the Facebook users’ psychological factors / Dilla Kartini Naradin ...[et al.]
by: Kartini Naradin, Dilla, et al.
Published: (2018)

International tourists purchase intention towards low-carbon tour packages / Teng-Yuan Hsiao, Pei-Ling Sung and Chia-Yun Lu
by: Hsiao, Teng-Yuan, et al.
Published: (2017)

Influences on organizational purchase: a case study of an automotive industry / Noor Baizura Mat Yusof
by: Mat Yusof, Noor Baizura
Published: (2007)

The factors that contribute to the significant growth towards demand for health insurance / Nur Azmira Kamsin
by: Kamsin, Nur Azmira
Published: (2015)

The impact of friends, family members and subjective norm on intention to purchase halal personal care products: the moderating role of spiritual intelligence / Sulaiman Nawawi … [et al.]
by: Nawawi, Sulaiman, et al.
Published: (2018)

Factors influence the public’s willingness to purchase life insurance policy / Shazana Samad
by: Samad, Shazana
Published: (2011)

Factors influence the public’s willingness to purchase life insurance policy / Siti Munirah Sarif
by: Sarif, Siti Munirah
Published: (2010)

Factors that influence purchase of group health insurance by employer / Nurul Naima Mohammad Sukri
by: Mohammad Sukri, Nurul Naima
Published: (2010)