Factors affecting customer's decision in using Tabung Haji ATM services: a case study in Tabung Haji headquarter, Kuala Lumpur / Sulisa Supardi

QR Code

Factors affecting customer's decision in using Tabung Haji ATM services: a case study in Tabung Haji headquarter, Kuala Lumpur / Sulisa Supardi

The aim of this research is to examine the factors that may affect customer's decision in using Tabung Haji ATM services. This study is conducted in order to know whether Tabung Haji customers in Kuala Lumpur accept its ATM services offered. In order to explain the major factor of customer'...

Full description

Bibliographic Details
Main Author:	Supardi, Sulisa
Format:	Student Project
Language:	English
Published:	Faculty of Business Management 2017
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Automated tellers. Debit cards
Online Access:	https://ir.uitm.edu.my/id/eprint/25112/

Similar Items

A study: comparing customers' perceptions towards Tabung Haji services and other banks: a case study of Tabung Haji in Wilayah Persekutuan and Melaka branch / Fazilah Asirop
by: Asirop, Fazilah
Published: (2004)

The impact of service quality dimensions (SERVQUAL) on customer satisfaction at Tabung Haji Tampin / Nor Asyrani Nekmat and Noor Nadiah Zainal Abidin
by: Nekmat, Nor Asyrani, et al.
Published: (2013)

The determinants of individual perception towards debit card product consumption in Malaysia / Adilah Md. Nor
by: Md. Nor, Adilah
Published: (2011)

Service quality: evaluation on transaction services in Tabung Haji Banda Kaba, Melaka / Mohammad Ariff Ibrahim
by: Ibrahim, Mohammad Ariff
Published: (2006)

Factors that affect consumption on debit card / Amsyar Azizi and Azimah Adnan
by: Azizi, Amsyar, et al.
Published: (2013)

A study on factor that influence customer satisfaction toward quality services provided by Tabung Haji, Tanjong Karang, Selangor / Siti Zarina Mohamad Amin
by: Mohamad Amin, Siti Zarina
Published: (2004)

Lembaga Tabung Haji (TH): relationship between encouragement rewards scheme for Malaysia's school with customer behavior / Mohd Faizal Mohamad
by: Mohamad, Mohd Faizal
Published: (2007)

Revisiting the usage of Islamic credit card in the light of Maqasid Shariah / Ammar Fadzil Shuhaimi
by: Shuhaimi, Ammar Fadzil
Published: (2018)

A study of cashless practice among ACIS students at UiTM Puncak Alam / Yusra Nasuha Yus Arhanum
by: Yus Arhanum, Yusra Nasuha
Published: (2019)

Adoption of internet banking among bank customers in Kota Bharu / Nur Adilah Roslan
by: Roslan, Nur Adilah
Published: (2011)

Factors influencing cashless payment among Diploma in Muamalat students at UiTM Cawangan Selangor / Siti Hajar Mohd Senusi
by: Mohd Senusi, Siti Hajar
Published: (2019)

Analysis the factors influencing consumers’ adoption of mobile banking application services among the communities in Universiti Teknologi Mara Puncak Alam / Nur Hidayah Razali.
by: Razali, Nur Hidayah
Published: (2019)

Saving behavior of Tabung Haji customer in Melaka: A case study in Melaka Tengah / Norazilah Mustafa
by: Mustafa, Norazilah
Published: (2006)

The usage and management of credit card among UiTM Puncak Alam's staff / Fatin Hanani Azizan
by: Azizan, Fatin Hanani
Published: (2018)

Customers' perception towards the programs conducted by Majlis Tindakan Ekonomi dan Sosial Bumiputera Melaka / Mashanim Masrul
by: Masrul, Mashanim
Published: (2007)

A study of awareness towards wasiat amongst Bank Rakyat customers / Raja Shurawardi Raja Nor Najiha
by: Raja Shurawardi, Raja Nor Najiha
Published: (2011)

A study on customers' attitudes towards service environment at three selected pizza hut outlets / Norhaniza Zulkaain
by: Zulkaain, Norhaniza
Published: (2004)

Service quality and customer satisfaction among foreign customers towards PNB Darby Park Hotel / Nor Fadillah Fuad
by: Fuad, Nor Fadillah
Published: (2011)

The relationship between service quality (SERVQUAL) and customer satisfaction towards customer re-patronage intentions in Johor Bahru tourism / Nur Afifah Johari
by: Johari, Nur Afifah
Published: (2015)

The effect of service quality on customer satisfaction in public services / Siti Zuana Abdullah
by: Abdullah, Siti Zuana
Published: (2018)

The determinants of the customer's satisfaction towards Amassurance Berhad Sungai Petani / Fatimah Mohamed Tajuddin
by: Mohamed Tajuddin, Fatimah
Published: (2007)

A study on customer’s awareness towards SUKIMI’S products / Mohd Norisham Mohamad Rosli
by: Mohamad Rosli, Mohd Norisham
Published: (2011)

The impact of TMpoint service quality on the customer satisfaction at TMpoint Setapak / Noor Shazila Mohd Alias
by: Mohd Alias, Noor Shazila
Published: (2006)

Dimensions influencing service quality of Arabic restaurant towards customer satisfaction in Selangor / Muhammad Arif Jaafar
by: Jaafar, Muhammad Arif
Published: (2019)

Competative Advantages Issues On Customer Lifetime Value On Retailers Profitability’s / Abdul Manaf Bohari...[et al.]
by: Bohari, Abdul Manaf, et al.
Published: (2010)

Customer satisfaction toward Menara Taming Sari: a study at Melaka Taming Sari Berhad / Roselini Jusoh
by: Jusoh, Roselini
Published: (2009)

Customer expectations towards semi-detached and bungalow house in Bukit Indah (Johor) Sdn Bhd / Mastura Ayob
by: Ayob, Mastura
Published: (2004)

The impact of demographic factors toward customer loyalty: A study on credit card users / Ramli Saad...[et al.]
by: Saad, Ramli, et al.
Published: (2010)

The relationship between supplementary services and customer satisfaction at Intekma Resort & Convention Centre (IRCC) / Siti Nur Ain Pardi
by: Pardi, Siti Nur Ain
Published: (2014)

A study on the association of quality services and customer satisfaction: a case study at Renaissance Kota Bharu / Rozaina Ibrahim
by: Ibrahim, Rozaina
Published: (2004)

TNB payment system (Billing) and customer satisfaction: a case study of TNB Banda Kaba Melaka / Solihaton Hanim Halim
by: Halim, Solihaton Hanim
Published: (2009)

The influence of price, service and product quality towards customer satisfaction of Honda Dealers Johor Bahru / Nur Amariah Md Ngaripin
by: Md Ngaripin, Nur Amariah
Published: (2012)

Food-service industry: an overview of attributes that influences customers to repeat purchase intention / Nuramira Mohd. Yusop and Siti Munawarah Zakaria
by: Mohd. Yusop, Nuramira, et al.
Published: (2010)

The study of customer Perception and expectation toward food presentation / Noorliza Zainol, Hashim Fadzil Ariffin and Abdul Rahman Ahmad Rozali
by: Zainol, Noorliza, et al.
Published: (2018)

A study on effects of service quality dimension towards customer satisfaction in Z Rich Corporation Sdn Bhd / Afiqah Izzati Osman
by: Osman, Afiqah Izzati
Published: (2015)

A research on: factors influencing customer satisfaction among foreigners towards service provided by TMpoint Kota Bharu / Hamdi Abd Hamid
by: Abd Hamid, Hamdi
Published: (2010)

A study to measure the level of customer satisfaction towards product quality produced by Koperasi Pekebun Kecil Daerah Segamat Berhad ( Kopedas Berhad ) / Roslina Abu Bakar
by: Abu Bakar, Roslina
Published: (2011)

A study on customer's perception on the atmosphere of Body Shop, The Mall / Fauziah Din
by: Din, Fauziah
Published: (1998)

Factors influence customers selection criteria towards Islamic Banking / Raja Nurul Akhma Raja Abdullah
by: Raja Abdullah, Raja Nurul Akhma
Published: (2017)

Customer preferences on high rise residential: The Mahogany Park Apartment / Muhammad Ammar Syafiq Mohd Yunus
by: Mohd Yunus, Muhammad Ammar Syafiq
Published: (2015)