Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili
This study is to determine the factors that affect the acceptance of the use of mobile banking provided by Bank Islam Malaysia Berhad. These factors are divided into two groups according to their impact, the first represents the factors that drives the customers to use mobile banking services, they...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business Management
2017
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| Online Access: | https://ir.uitm.edu.my/id/eprint/25087/ |
| _version_ | 1848806166442803200 |
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| author | Ranili, Mohamad Arief Salsabiluddin |
| author_facet | Ranili, Mohamad Arief Salsabiluddin |
| author_sort | Ranili, Mohamad Arief Salsabiluddin |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | This study is to determine the factors that affect the acceptance of the use of mobile banking provided by Bank Islam Malaysia Berhad. These factors are divided into two groups according to their impact, the first represents the factors that drives the customers to use mobile banking services, they are assurance, ease of use communication, speed of transaction and pursuance. The second are factors that prevent the use of mobile banking services; it imcludes personal desires, knowledge, habit, resistance to innovations and experience. There are 100 questionnaires prepared and will be distributed to the targeted respondents in the Selangor area. SPSS software will be used to generate the data to get the result. |
| first_indexed | 2025-11-14T22:22:36Z |
| format | Student Project |
| id | uitm-25087 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:22:36Z |
| publishDate | 2017 |
| publisher | Faculty of Business Management |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-250872019-08-28T08:09:40Z https://ir.uitm.edu.my/id/eprint/25087/ Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili Ranili, Mohamad Arief Salsabiluddin Banking Computer networks. Electronic information resources . Including the Internet This study is to determine the factors that affect the acceptance of the use of mobile banking provided by Bank Islam Malaysia Berhad. These factors are divided into two groups according to their impact, the first represents the factors that drives the customers to use mobile banking services, they are assurance, ease of use communication, speed of transaction and pursuance. The second are factors that prevent the use of mobile banking services; it imcludes personal desires, knowledge, habit, resistance to innovations and experience. There are 100 questionnaires prepared and will be distributed to the targeted respondents in the Selangor area. SPSS software will be used to generate the data to get the result. Faculty of Business Management 2017 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/25087/1/PPb_MOHAMAD%20ARIEF%20SALSABILUDDIN%20RAMLI%20J%20BM17_5.pdf Ranili, Mohamad Arief Salsabiluddin (2017) Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili. (2017) [Student Project] (Unpublished) |
| spellingShingle | Banking Computer networks. Electronic information resources . Including the Internet Ranili, Mohamad Arief Salsabiluddin Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili |
| title | Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia
Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili |
| title_full | Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia
Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili |
| title_fullStr | Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia
Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili |
| title_full_unstemmed | Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia
Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili |
| title_short | Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia
Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili |
| title_sort | factor influence customer usage of mobile banking services provided by bank islam malaysia
berhad: a case study in selangor / mohamad arief salsabiluddin ranili |
| topic | Banking Computer networks. Electronic information resources . Including the Internet |
| url | https://ir.uitm.edu.my/id/eprint/25087/ |