Customer satisfaction towards operation counter services at Amanah Saham Nasional Berhad, Melaka Branch / Kamarul Farid Kassim

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Customer satisfaction towards operation counter services at Amanah Saham Nasional Berhad, Melaka Branch / Kamarul Farid Kassim

This is a study on the customer satisfaction towards operation of counter service at ASNB, Melaka branches. Counter services is a first or front place that customer should faces to get services. In this study, it will discuss on how the quality of counter service will give impacts on the customer’s...

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Bibliographic Details
Main Author:	Kassim, Kamarul Farid
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2010
Subjects:	Consumer satisfaction Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/25060/

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