A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni

QR Code

A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni

This research is about a study of total quality management (TQM) practices towards employees’ awareness In Perbadanan Kemajuan Negeri Melaka (PKNM). The factors of TQM practices such as leadership, employees’ awareness and training have been identified to investigate whether or not these factors inf...

Full description

Bibliographic Details
Main Author:	Ahmad Moghni, Hanee Nazyah
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2010
Subjects:	Awareness Total quality management. Benchmarking
Online Access:	https://ir.uitm.edu.my/id/eprint/24971/

Similar Items

Analyzing employee awareness towards quality at Wisma Negeri, Negeri Sembilan / Nur Fatin Bahrum and Mohd Khairani Che Johari
by: Bahrum, Nur Fatin, et al.
Published: (2014)

Design and development of integrated quality management model based on TQM, LM and EMS in Malaysian automotive companies / Noor Azlina Mohd Salleh
by: Mohd Salleh, Noor Azlina
Published: (2014)

TQM : a case study of Malaysia Airlines Academy / Kamal Kishore Jain
by: Jain, Kamal Kishore
Published: (2000)

Total quality management and SME performance: the mediating of innovation in Malaysia / Nurazree Mahmud ... [et al.]
by: Mahmud, Nurazree, et al.
Published: (2019)

Total quality management practices among staff in district education offices in Negeri Sembilan / Ain Nathasha Omar
by: Omar, Ain Nathasha
Published: (2014)

The importance of personal financial planing among employee. Case study: Perbadanan Kemajuan Negeri Melaka / Nurul Atiqah Zulkifle
by: Zulkifle, Nurul Atiqah
Published: (2011)

Total quality management, firm performance, and the moderating role of competitive intensity / Ramatu Abdulkareem Abubakar, Kabiru Maitama Kura and Kabiru Jinjiri Ringim
by: Abubakar, Ramatu Abdulkareem, et al.
Published: (2018)

A study on the factors that influence the successful implementation of TQM in a public organization / Nurul Huda Haji Johar
by: Johar, Nurul Huda
Published: (2004)

Factors that can influence the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat / Nurul Atika Mahat and Nurul Atikah Abdul Hadi
by: Mahat, Nurul Atika, et al.
Published: (2014)

Total Quality Management (TQM) practices: challenges faced by hotel managers / Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi
by: Anuar, Jazira, et al.
Published: (2017)

Key success factors of TQM organizations : a review of the literature / Mohammad Zaki Ayob and Fatimah Mohd Saman
by: Ayob, Mohammad Zaki, et al.
Published: (2002)

TQM in business education in Malaysia : a case study based on the application of nominal group technique / Nor Azian Khairuddin and Rafikul Islam
by: Khairuddin, Nor Azian, et al.
Published: (2000)

A study on tools of total quality management towards decision making in organization / Habibah Nik Mat
by: Nik Mat, Habibah
Published: (2012)

Influence of services quality on customer satisfaction towards Hotel Sentral Riverview Melaka / Nur Dini Zafirah Suhaimi
by: Suhaimi, Nur Dini Zafirah
Published: (2019)

Influence of total quality management on job performance of employees / Mohamad Azraei Hazny Abd Hafiz and Syed Hafiz Syed Fairudz
by: Abd Hafiz, Mohamad Azraei Hazny, et al.
Published: (2012)

Ethical decision making of Malaysian external auditors / Razana Juhaida Johari
by: Johari, Razana Juhaida
Published: (2013)

Developing a framework for best practices of governance of State Statutory Bodies (SSB) in Sarawak / Ambrose Anak Dango
by: Dango, Ambrose
Published: (2015)

Current and ideal practice of quality management in Malaysia / Julian Paul Sidin … [et al.]
by: Sidin, Julian Paul, et al.
Published: (2007)

A study on factors that motivate employee to work a case study at Melaka Police Contingent Headqurters Melaka / Amir Muzakkir Omar and Azmi Shafiq Abd Rahman
by: Omar, Amir Muzakkir, et al.
Published: (2014)

A study on service quality provided by government agencies towards achieving customers satisfaction at Urban Transformation Centre (UTC) Melaka / Nur Azni Baharim and Wan Nurul Hidayah Wan Abdul Sobir
by: Baharim, Nur Azni, et al.
Published: (2014)

Total quality management and changes in management accounting systems in a manufacturing firm: a case study / Sachini Ishanka and Tharusha Gooneratne.
by: Ishanka, Sachini, et al.
Published: (2018)

Effective internal audit: a performance index / Razimah Abdullah
by: Abdullah, Razimah
Published: (2009)

A study on organizational culture affecting Total Quality Management (TQM) implementation / Nur Atiqah Md Khamis, Nur Farahin Rahim, Shafika Suhada Kamaruddin
by: Md Khamis, Nur Atiqah, et al.
Published: (2014)

Measuring leadership values based on value-based total performance excellence model (VBTPEM) / Mohd Rashid Ab Hamid , Zainol Mustafa , Nur Riza Mohd Suradi , Mokhtar Abdullah , Fazli Idris , Wan Rosmanira Ismail , Zalina Mohd Ali and Norkisme Zainal Abidin
by: Ab Hamid, Mohd Rashid, et al.
Published: (2010)

Evaluating The Perceived Effects Of Total Quality Management (Tqm) Training Program In Tenaga Nasional
by: Haron, Khalidah
Published: (1995)

A study on the effects of service quality dimension towards customer retention in Hotel Hallmark Leisure, Melaka / Siti Nor Azimah Abdul Rahman
by: Abdul Rahman, Siti Nor Azimah
Published: (2012)

The practice of employee empowerment: a case study of total quality management in Bilateral Division in Ministry Of International Trade And Industry (MITI) / Irena Sha’aban
by: Sha’aban, Irena
Published: (2009)

Achieving customer satisfaction through total quality management (TQM) : the case of Hong Leong Bank Bandar Sunway branch
by: Loo, Wai Thien
Published: (2001)

Pembangunan JIG robot pengimpal bagi mengoptimakan masa pengajaran dan pembelajaran dalam kelas pembuatan (Development of JIG robot welding to optimize teaching and learning time in manufacturing classes) / Norfauzi T. ... [et al.]
by: T., Norfauzi, et al.
Published: (2017)

Factors influence customer satisfaction at Pejabat Tenaga Kerja Seremban based on service quality dimension / Muhammad Ferdaus Zulkafli and Nurhana Aini Md Nasir
by: Zulkafli, Muhammad Ferdaus, et al.
Published: (2013)

Working capital management performance in Air Asia, Malaysia Airlines and Qantas / Abu Thahir Abdul Nasser, Omar Samaf and Ahmad Marzuki Amiruddin Othman
by: Abdul Nasser, Abu Thahir, et al.
Published: (2010)

Determinants on service quality that affecting customer satisfaction in bumiputera printing industry / Siti Nur Fakhira Ismail
by: Ismail, Siti Nur Fakhira
Published: (2014)

Garis Panduan Pencalonan 1996 : Anugerah Kualiti ITM / Centre for Total Quality Education, ITM
by: Centre for Total Quality Education, ITM
Published: (1996)

Multimedia Game : Dam Ular for kindergarten / Hanee Norelny Jemain
by: Jemain, Hanee Norelny
Published: (2006)

Customer satisfaction towards service quality of RISDA fertilizer distribution system in Melaka / Noorwahida Muhamad
by: Muhamad, Noorwahida
Published: (2009)

A study on customers satisfactions towards services quality at the Store Soon Seng Plaza Melaka / Siti Fatimah Ibrahim
by: Ibrahim, Siti Fatimah
Published: (2013)

Small scale integrated renewable energy supply for remote office employing the use of PV source / Nor Salwa Damanhuri … [et al.]
by: Damanhuri, Nor Salwa, et al.
Published: (2010)

The level of professionalism and the use of PMS among managers in Malaysia manufacturing firms / Nurul Ashikin Said, Amizawati Mohd Amir and Ruhanita Maelah.
by: Said, Nurul Ashikin, et al.
Published: (2017)

The internal factors affecting the successful of ISO9001 quality system implementation in Siegwerk Malaysia Sdn Bhd / Nurul Fatihah Hasmuni
by: Hasmuni, Nurul Fatihah
Published: (2013)

A study on factors of organizational culture that affect total quality management in Steelcase Manufacturing (Malaysia) / Nurul Syakinah Azizan
by: Azizan, Nurul Syakinah
Published: (2015)