A research on: factors influencing customer satisfaction among foreigners towards service provided by TMpoint Kota Bharu / Hamdi Abd Hamid

QR Code

A research on: factors influencing customer satisfaction among foreigners towards service provided by TMpoint Kota Bharu / Hamdi Abd Hamid

This research was conducted with one main objective in mind that is to identify the strategies that TMpoint can practice in order to attract more foreigners to visit TMpoint Kota Bharu. Besides, this research also tries to find the barriers that TMpoint usually face in order to attract foreigner cus...

Full description

Bibliographic Details
Main Author:	Abd Hamid, Hamdi
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2010
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/24964/

Similar Items

The impact of TMpoint service quality on the customer satisfaction at TMpoint Setapak / Noor Shazila Mohd Alias
by: Mohd Alias, Noor Shazila
Published: (2006)

A study on the association of quality services and customer satisfaction: a case study at Renaissance Kota Bharu / Rozaina Ibrahim
by: Ibrahim, Rozaina
Published: (2004)

Service quality and customer satisfaction among foreign customers towards PNB Darby Park Hotel / Nor Fadillah Fuad
by: Fuad, Nor Fadillah
Published: (2011)

The satisfaction of Takaful customer towards the services provided by the Takaful operators / Muhammad Ekhsan Mohamed Eusop
by: Mohamed Eusop, Muhammad Ekhsan
Published: (2011)

The effect of service quality on customer satisfaction in public services / Siti Zuana Abdullah
by: Abdullah, Siti Zuana
Published: (2018)

The relationship between service quality (SERVQUAL) and customer satisfaction towards customer re-patronage intentions in Johor Bahru tourism / Nur Afifah Johari
by: Johari, Nur Afifah
Published: (2015)

The determinants of the customer's satisfaction towards Amassurance Berhad Sungai Petani / Fatimah Mohamed Tajuddin
by: Mohamed Tajuddin, Fatimah
Published: (2007)

Customer perceived satisfaction among foreign broadband user of Maxis Communication Berhad / Ahmira Aznin Ahmad
by: Ahmad, Ahmira Aznin
Published: (2010)

Dimensions influencing service quality of Arabic restaurant towards customer satisfaction in Selangor / Muhammad Arif Jaafar
by: Jaafar, Muhammad Arif
Published: (2019)

Customer satisfaction toward Menara Taming Sari: a study at Melaka Taming Sari Berhad / Roselini Jusoh
by: Jusoh, Roselini
Published: (2009)

An element contribute to customer satisfaction and dissatisfaction towards the new non-billing system provided by Tenaga Nasional Berhad / Faraeza Ismail
by: Ismail, Faraeza
Published: (2003)

A study on the impact of service quality in EPF / Syaratul Ain Abd Aziz
by: Abd Aziz, Syaratul Ain
Published: (2008)

The relationship between supplementary services and customer satisfaction at Intekma Resort & Convention Centre (IRCC) / Siti Nur Ain Pardi
by: Pardi, Siti Nur Ain
Published: (2014)

TNB payment system (Billing) and customer satisfaction: a case study of TNB Banda Kaba Melaka / Solihaton Hanim Halim
by: Halim, Solihaton Hanim
Published: (2009)

The influence of price, service and product quality towards customer satisfaction of Honda Dealers Johor Bahru / Nur Amariah Md Ngaripin
by: Md Ngaripin, Nur Amariah
Published: (2012)

A study on effects of service quality dimension towards customer satisfaction in Z Rich Corporation Sdn Bhd / Afiqah Izzati Osman
by: Osman, Afiqah Izzati
Published: (2015)

The impact of service quality dimensions (SERVQUAL) on customer satisfaction at Tabung Haji Tampin / Nor Asyrani Nekmat and Noor Nadiah Zainal Abidin
by: Nekmat, Nor Asyrani, et al.
Published: (2013)

The factors that influence customer loyalty towards Telecommunication Company (Telco) in Kota Bharu, Kelantan / Nur Aisah Samsudin
by: Samsudin, Nur Aisah
Published: (2015)

A study to measure the level of customer satisfaction towards product quality produced by Koperasi Pekebun Kecil Daerah Segamat Berhad ( Kopedas Berhad ) / Roslina Abu Bakar
by: Abu Bakar, Roslina
Published: (2011)

A study on customer’s awareness towards SUKIMI’S products / Mohd Norisham Mohamad Rosli
by: Mohamad Rosli, Mohd Norisham
Published: (2011)

Competative Advantages Issues On Customer Lifetime Value On Retailers Profitability’s / Abdul Manaf Bohari...[et al.]
by: Bohari, Abdul Manaf, et al.
Published: (2010)

The elements of service quality which contributes to customer satisfaction in using TM services in Seremban / Norizzati Abdul Hamid
by: Abdul Hamid, Norizzati
Published: (2007)

A study on impulsive buying behaviour among consumers in Kota Bharu / Nor Laili Nawi
by: Nawi, Nor Laili
Published: (2011)

Customer expectations towards semi-detached and bungalow house in Bukit Indah (Johor) Sdn Bhd / Mastura Ayob
by: Ayob, Mastura
Published: (2004)

The impact of demographic factors toward customer loyalty: A study on credit card users / Ramli Saad...[et al.]
by: Saad, Ramli, et al.
Published: (2010)

Food-service industry: an overview of attributes that influences customers to repeat purchase intention / Nuramira Mohd. Yusop and Siti Munawarah Zakaria
by: Mohd. Yusop, Nuramira, et al.
Published: (2010)

The study of customer Perception and expectation toward food presentation / Noorliza Zainol, Hashim Fadzil Ariffin and Abdul Rahman Ahmad Rozali
by: Zainol, Noorliza, et al.
Published: (2018)

A Study on customer satisfaction towards services provided by MITI Sabah Branch / Roslina Mappahli
by: Mappahli, Roslina
Published: (2006)

Customer satisfaction towards Etiqa services provided in Kuantan Branch / Nor Asma Abu Bakar
by: Abu Bakar, Nor Asma
Published: (2010)

Customer satisfaction towards training course services provided by Institut Pengurusan Melaka (IMM) / Haniza Zawawi
by: Zawawi, Haniza
Published: (2007)

Customer satisfaction and perception towards the service provided at Tenaga Nasional Berhad Distribution Tampin / Norafidah Ambia
by: Ambia, Norafidah
Published: (2001)

Relationship between service quality and satisfaction among patients of UKM Specialist Centre / Hamidah Andong
by: Andong, Hamidah
Published: (2009)

A study of factors that influence customer satisfaction in Islamic banking / Nurhafiza Hizam
by: Hizam, Nurhafiza
Published: (2015)

A study on service quality towards customer satisfaction: Eastern College of Kota Kinabalu Sabah region / Firdausiah Abdul Momen
by: Abdul Momen, Firdausiah
Published: (2014)

Customer satisfaction towards Al-Hidayah group’s service rental / Nik Hasnita Nik Ismail
by: Nik Ismail, Nik Hasnita
Published: (2009)

The influence of service quality provided by Melaka International Trade Centre Sdn. Bhd. (MITC) towards customer satisfaction / Mohd Fadzli Abdul Rahman
by: Abdul Rahman, Mohd Fadzli
Published: (2006)

A study on the relationship between customer satisfaction and service level among ASNB agents at Seremban / Nurul Fazareen Roseli
by: Roseli, Nurul Fazareen
Published: (2009)

A study on factor that influence customer satisfaction toward quality services provided by Tabung Haji, Tanjong Karang, Selangor / Siti Zarina Mohamad Amin
by: Mohamad Amin, Siti Zarina
Published: (2004)

A study on the services provided by operation counter ASNB Melaka branches to their customer / Nor Hazliza Zakaria
by: Zakaria, Nor Hazliza
Published: (2009)

Exploring young consumers’ purchase intention towards foreign brand / Etty Harniza Harun...[et al.]
by: Harun, Etty Harniza, et al.
Published: (2011)