Training evaluation on the skill workshop program implemented by Enforcement Department towards enhancing employee performance in Kota Kinabalu City Hall / Claudia Bernard

Training plays an integral role in ensuring the employees have what it takes to perform their job. Therefore, Kota Kinabalu City Hall had allocated RM270 000 budget for training and development with hope that the training provided by Kota Kinabalu City Hall towards its employees could give higher re...

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Bibliographic Details
Main Author: Bernard, Claudia
Format: Student Project
Language:English
Published: Faculty of Business and Management 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/24820/
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author Bernard, Claudia
author_facet Bernard, Claudia
author_sort Bernard, Claudia
building UiTM Institutional Repository
collection Online Access
description Training plays an integral role in ensuring the employees have what it takes to perform their job. Therefore, Kota Kinabalu City Hall had allocated RM270 000 budget for training and development with hope that the training provided by Kota Kinabalu City Hall towards its employees could give higher return on investment to the organization. There are several training programs implemented inside the Enforcement Department which have never been evaluated before. Therefore, these studies conducted focusing on “Training Evaluation on the Skills Workshop Program Implemented by Enforcement Department towards Enhancing Employee Performance in Kota Kinabalu City Hall”. The main objective of this study is to determine the relationships between training reactions, learning outcomes and behavioral changes with employees’ performance in Kota Kinabalu City Hall. These three independent variables are from Kirkpatrick framework of evaluation. This study has been conducted within Kota Kinabalu City Hall and it involved 50 respondents from Enforcement Department of Kota Kinabalu City Hall. Result of the present study showed that all independent variables which is training reactions, learning outcomes and behavioral changes have significant relationship with employees’ performance. In addition, all the independent variables which is training reactions, learning outcomes and behavioral changes have positive relationship with employees’ performance.
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spelling uitm-248202019-07-25T07:35:27Z https://ir.uitm.edu.my/id/eprint/24820/ Training evaluation on the skill workshop program implemented by Enforcement Department towards enhancing employee performance in Kota Kinabalu City Hall / Claudia Bernard Bernard, Claudia Work. Performance Personnel management. Employment management Training of employees. Employer-supported education Training plays an integral role in ensuring the employees have what it takes to perform their job. Therefore, Kota Kinabalu City Hall had allocated RM270 000 budget for training and development with hope that the training provided by Kota Kinabalu City Hall towards its employees could give higher return on investment to the organization. There are several training programs implemented inside the Enforcement Department which have never been evaluated before. Therefore, these studies conducted focusing on “Training Evaluation on the Skills Workshop Program Implemented by Enforcement Department towards Enhancing Employee Performance in Kota Kinabalu City Hall”. The main objective of this study is to determine the relationships between training reactions, learning outcomes and behavioral changes with employees’ performance in Kota Kinabalu City Hall. These three independent variables are from Kirkpatrick framework of evaluation. This study has been conducted within Kota Kinabalu City Hall and it involved 50 respondents from Enforcement Department of Kota Kinabalu City Hall. Result of the present study showed that all independent variables which is training reactions, learning outcomes and behavioral changes have significant relationship with employees’ performance. In addition, all the independent variables which is training reactions, learning outcomes and behavioral changes have positive relationship with employees’ performance. Faculty of Business and Management 2014 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/24820/1/PPb_CLAUDIA%20BERNARD%20M%20BM%2014_5.pdf Bernard, Claudia (2014) Training evaluation on the skill workshop program implemented by Enforcement Department towards enhancing employee performance in Kota Kinabalu City Hall / Claudia Bernard. (2014) [Student Project] <http://terminalib.uitm.edu.my/24820.pdf> (Unpublished)
spellingShingle Work. Performance
Personnel management. Employment management
Training of employees. Employer-supported education
Bernard, Claudia
Training evaluation on the skill workshop program implemented by Enforcement Department towards enhancing employee performance in Kota Kinabalu City Hall / Claudia Bernard
title Training evaluation on the skill workshop program implemented by Enforcement Department towards enhancing employee performance in Kota Kinabalu City Hall / Claudia Bernard
title_full Training evaluation on the skill workshop program implemented by Enforcement Department towards enhancing employee performance in Kota Kinabalu City Hall / Claudia Bernard
title_fullStr Training evaluation on the skill workshop program implemented by Enforcement Department towards enhancing employee performance in Kota Kinabalu City Hall / Claudia Bernard
title_full_unstemmed Training evaluation on the skill workshop program implemented by Enforcement Department towards enhancing employee performance in Kota Kinabalu City Hall / Claudia Bernard
title_short Training evaluation on the skill workshop program implemented by Enforcement Department towards enhancing employee performance in Kota Kinabalu City Hall / Claudia Bernard
title_sort training evaluation on the skill workshop program implemented by enforcement department towards enhancing employee performance in kota kinabalu city hall / claudia bernard
topic Work. Performance
Personnel management. Employment management
Training of employees. Employer-supported education
url https://ir.uitm.edu.my/id/eprint/24820/