Factors that influence perceived service quality among Port Klang Trading client / Atira Adlan and Asmaa’ Arinah Zulkifli

Factors that influence perceived service quality among Port Klang Trading client / Atira Adlan and Asmaa’ Arinah Zulkifli

Service quality is crucial for every logistic company to consider in order to expand their business in the market. The development of technology has leads to business activity. However, lack of service quality had been identify as the major barriers for logistic company to expand their business. Fac...

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Bibliographic Details
Main Authors: Adlan, Atira, Zulkifli, Asmaa’ Arinah
Format: Student Project
Language:English
Published: Faculty of Business and Management 2015
Subjects:
Theory. Method. Relation to other subjects.
Consumer satisfaction
Customer services. Customer relations
Online Access:https://ir.uitm.edu.my/id/eprint/24765/

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