A study on the factors that influence the sales competencies of employees in international sales division at GITN Sdn. Berhad / Amirul Asraf Wahin and Amirrul Zunnurain Azimi
Sales force or team from all types of industry nowadays are lacking on the ability to become more persuasive and the ability to generate maximum profit from the product or services that their company offers. Competencies played a major role in finding and creating the abilities and capabilities that...
| Main Authors: | , |
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| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Business and Management
2015
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/24717/ |
| _version_ | 1848806064828448768 |
|---|---|
| author | Wahin, Amirul Asraf Azimi, Amirrul Zunnurain |
| author_facet | Wahin, Amirul Asraf Azimi, Amirrul Zunnurain |
| author_sort | Wahin, Amirul Asraf |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | Sales force or team from all types of industry nowadays are lacking on the ability to become more persuasive and the ability to generate maximum profit from the product or services that their company offers. Competencies played a major role in finding and creating the abilities and capabilities that every sales person or any types of employee to help them to grow, become efficient and survive in the working world. Hence, this study focuses on the factors that influence the sales competencies with the international sales division at GITN Sdn. Berhad such as adaptability and innovation, customer services, optimistic and communication skills.
A survey was carried out at Level 31, Menara TM, Jalan Pantai Baru at Bangsar. 120 respondents were managed to be identify out as the sample size from the 300 population. Multiple regression analysis was used to test the model and hypotheses. The survey result indicates that adaptability and innovation, customer services and optimistic are supported. In the other hand, communication skills are not supported. |
| first_indexed | 2025-11-14T22:20:59Z |
| format | Student Project |
| id | uitm-24717 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:20:59Z |
| publishDate | 2015 |
| publisher | Faculty of Business and Management |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-247172019-07-19T07:05:09Z https://ir.uitm.edu.my/id/eprint/24717/ A study on the factors that influence the sales competencies of employees in international sales division at GITN Sdn. Berhad / Amirul Asraf Wahin and Amirrul Zunnurain Azimi Wahin, Amirul Asraf Azimi, Amirrul Zunnurain Social aspects. Social marketing Market segmentation. Target marketing Customer services. Customer relations Purchasing. Selling. Sales personnel. Sales executives Selling Sales force or team from all types of industry nowadays are lacking on the ability to become more persuasive and the ability to generate maximum profit from the product or services that their company offers. Competencies played a major role in finding and creating the abilities and capabilities that every sales person or any types of employee to help them to grow, become efficient and survive in the working world. Hence, this study focuses on the factors that influence the sales competencies with the international sales division at GITN Sdn. Berhad such as adaptability and innovation, customer services, optimistic and communication skills. A survey was carried out at Level 31, Menara TM, Jalan Pantai Baru at Bangsar. 120 respondents were managed to be identify out as the sample size from the 300 population. Multiple regression analysis was used to test the model and hypotheses. The survey result indicates that adaptability and innovation, customer services and optimistic are supported. In the other hand, communication skills are not supported. Faculty of Business and Management 2015 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/24717/1/PPb_AMIRUL%20ASRAF%20WAHIN%20M%20BM%2015_5.pdf Wahin, Amirul Asraf and Azimi, Amirrul Zunnurain (2015) A study on the factors that influence the sales competencies of employees in international sales division at GITN Sdn. Berhad / Amirul Asraf Wahin and Amirrul Zunnurain Azimi. (2015) [Student Project] <http://terminalib.uitm.edu.my/24717.pdf> (Unpublished) |
| spellingShingle | Social aspects. Social marketing Market segmentation. Target marketing Customer services. Customer relations Purchasing. Selling. Sales personnel. Sales executives Selling Wahin, Amirul Asraf Azimi, Amirrul Zunnurain A study on the factors that influence the sales competencies of employees in international sales division at GITN Sdn. Berhad / Amirul Asraf Wahin and Amirrul Zunnurain Azimi |
| title | A study on the factors that influence the sales competencies of employees in international sales division at GITN Sdn. Berhad / Amirul Asraf Wahin and Amirrul Zunnurain Azimi |
| title_full | A study on the factors that influence the sales competencies of employees in international sales division at GITN Sdn. Berhad / Amirul Asraf Wahin and Amirrul Zunnurain Azimi |
| title_fullStr | A study on the factors that influence the sales competencies of employees in international sales division at GITN Sdn. Berhad / Amirul Asraf Wahin and Amirrul Zunnurain Azimi |
| title_full_unstemmed | A study on the factors that influence the sales competencies of employees in international sales division at GITN Sdn. Berhad / Amirul Asraf Wahin and Amirrul Zunnurain Azimi |
| title_short | A study on the factors that influence the sales competencies of employees in international sales division at GITN Sdn. Berhad / Amirul Asraf Wahin and Amirrul Zunnurain Azimi |
| title_sort | study on the factors that influence the sales competencies of employees in international sales division at gitn sdn. berhad / amirul asraf wahin and amirrul zunnurain azimi |
| topic | Social aspects. Social marketing Market segmentation. Target marketing Customer services. Customer relations Purchasing. Selling. Sales personnel. Sales executives Selling |
| url | https://ir.uitm.edu.my/id/eprint/24717/ |