Service quality and customer satisfaction towards banking sector: A case study of Bank Persatuan / Aliya Huda Ismail

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Service quality and customer satisfaction towards banking sector: A case study of Bank Persatuan / Aliya Huda Ismail

Customer satisfaction is a key success of service institutions such as banking industry. The quality of service has become a feature of customer satisfaction. Day by day it has been proven that service quality is connected to customer satisfaction. The essential aim of this study is to look at most...

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Bibliographic Details
Main Author:	Ismail, Aliya Huda
Format:	Student Project
Language:	English
Published:	Faculty of Business Management 2015
Subjects:	Customer services. Customer relations Banking
Online Access:	https://ir.uitm.edu.my/id/eprint/24237/

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