Factor influencing the perception of customer toward Islamic banking: A case study in Alor Gajah, Melaka / Amirul Irfan Wisam

The banking system not success due to certain factors like awareness regarding Islamic banking system when the Islamic banking was start in 1963 in Malaysia. Then new Islamic bank Dubai Islamic bank was established in 1975. Today approximately 100 banks are operating without interest, but the mar...

Full description

Bibliographic Details
Main Author: Wisam, Amirul Irfan
Format: Student Project
Language:English
Published: Academy of Contemporary Islamic Studies 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/24108/
_version_ 1848805900354060288
author Wisam, Amirul Irfan
author_facet Wisam, Amirul Irfan
author_sort Wisam, Amirul Irfan
building UiTM Institutional Repository
collection Online Access
description The banking system not success due to certain factors like awareness regarding Islamic banking system when the Islamic banking was start in 1963 in Malaysia. Then new Islamic bank Dubai Islamic bank was established in 1975. Today approximately 100 banks are operating without interest, but the market of Islamic banking system is low as compared to conventional banking system. The reasons of this research are to check the impact of knowledge and awareness, online banking, advertising and service quality on the perception of customers toward Islamic banking system in Alor Gajah. For this purpose, survey is used which consist of 88 Muslims respondent in different Islamic bank in Alor Gajah, Melaka. Result of this study indicates that there is a significant perception criterion regarding Islamic banking system (IBS). The data is analysed by using SPSS software version. Mostly respondent know about the Islamic banking product and service but they are not used these product and service. This study indicates that there is need to educate the people about IBS and more work are still required to compete with conventional banking system in Malaysia.
first_indexed 2025-11-14T22:18:23Z
format Student Project
id uitm-24108
institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T22:18:23Z
publishDate 2018
publisher Academy of Contemporary Islamic Studies
recordtype eprints
repository_type Digital Repository
spelling uitm-241082019-05-08T01:21:55Z https://ir.uitm.edu.my/id/eprint/24108/ Factor influencing the perception of customer toward Islamic banking: A case study in Alor Gajah, Melaka / Amirul Irfan Wisam Wisam, Amirul Irfan Banking Financial management. Business finance. Corporation finance Finance, Islamic The banking system not success due to certain factors like awareness regarding Islamic banking system when the Islamic banking was start in 1963 in Malaysia. Then new Islamic bank Dubai Islamic bank was established in 1975. Today approximately 100 banks are operating without interest, but the market of Islamic banking system is low as compared to conventional banking system. The reasons of this research are to check the impact of knowledge and awareness, online banking, advertising and service quality on the perception of customers toward Islamic banking system in Alor Gajah. For this purpose, survey is used which consist of 88 Muslims respondent in different Islamic bank in Alor Gajah, Melaka. Result of this study indicates that there is a significant perception criterion regarding Islamic banking system (IBS). The data is analysed by using SPSS software version. Mostly respondent know about the Islamic banking product and service but they are not used these product and service. This study indicates that there is need to educate the people about IBS and more work are still required to compete with conventional banking system in Malaysia. Academy of Contemporary Islamic Studies 2018 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/24108/1/PPb_AMIRUL%20IRFAN%20WISAM%20ACI%2018_5.pdf Wisam, Amirul Irfan (2018) Factor influencing the perception of customer toward Islamic banking: A case study in Alor Gajah, Melaka / Amirul Irfan Wisam. (2018) [Student Project] <http://terminalib.uitm.edu.my/24108.pdf> (Unpublished)
spellingShingle Banking
Financial management. Business finance. Corporation finance
Finance, Islamic
Wisam, Amirul Irfan
Factor influencing the perception of customer toward Islamic banking: A case study in Alor Gajah, Melaka / Amirul Irfan Wisam
title Factor influencing the perception of customer toward Islamic banking: A case study in Alor Gajah, Melaka / Amirul Irfan Wisam
title_full Factor influencing the perception of customer toward Islamic banking: A case study in Alor Gajah, Melaka / Amirul Irfan Wisam
title_fullStr Factor influencing the perception of customer toward Islamic banking: A case study in Alor Gajah, Melaka / Amirul Irfan Wisam
title_full_unstemmed Factor influencing the perception of customer toward Islamic banking: A case study in Alor Gajah, Melaka / Amirul Irfan Wisam
title_short Factor influencing the perception of customer toward Islamic banking: A case study in Alor Gajah, Melaka / Amirul Irfan Wisam
title_sort factor influencing the perception of customer toward islamic banking: a case study in alor gajah, melaka / amirul irfan wisam
topic Banking
Financial management. Business finance. Corporation finance
Finance, Islamic
url https://ir.uitm.edu.my/id/eprint/24108/