Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Dr. Rosita Suhaimi ... [et al.]

This paper attempts to identify the significance of Information and Communications Technology (ICT) and intellectual human capital to the profit efficiency of commercial banks in Malaysia. The profit efficiency of commercial banks in Malaysia was estimated using the Stochastic Frontier Approach (SF...

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Main Authors: Suhaimi, Rosita, Ibrahim, Nurhani Aba, Chong, Fen Nee, Voon, Boo Ho
Format: Research Reports
Language:English
Published: UITM Sarawak,Kampus Samarahan 2012
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/23980/
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author Suhaimi, Rosita
Ibrahim, Nurhani Aba
Chong, Fen Nee
Voon, Boo Ho
author_facet Suhaimi, Rosita
Ibrahim, Nurhani Aba
Chong, Fen Nee
Voon, Boo Ho
author_sort Suhaimi, Rosita
building UiTM Institutional Repository
collection Online Access
description This paper attempts to identify the significance of Information and Communications Technology (ICT) and intellectual human capital to the profit efficiency of commercial banks in Malaysia. The profit efficiency of commercial banks in Malaysia was estimated using the Stochastic Frontier Approach (SFA) on a sample of unbalanced panel data, covering 23 commercial banks, between 1995 to 2009. Based on the empirical results, both ICT and non ICT stock expenditure were found to exert significant positive impact on profit inefficiency, whereas intellectual human capital, size and ownership were negatively significant contributors.
first_indexed 2025-11-14T22:17:58Z
format Research Reports
id uitm-23980
institution Universiti Teknologi MARA
institution_category Local University
language English
last_indexed 2025-11-14T22:17:58Z
publishDate 2012
publisher UITM Sarawak,Kampus Samarahan
recordtype eprints
repository_type Digital Repository
spelling uitm-239802019-05-06T06:27:53Z https://ir.uitm.edu.my/id/eprint/23980/ Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Dr. Rosita Suhaimi ... [et al.] Suhaimi, Rosita Ibrahim, Nurhani Aba Chong, Fen Nee Voon, Boo Ho Capital. Capitalism This paper attempts to identify the significance of Information and Communications Technology (ICT) and intellectual human capital to the profit efficiency of commercial banks in Malaysia. The profit efficiency of commercial banks in Malaysia was estimated using the Stochastic Frontier Approach (SFA) on a sample of unbalanced panel data, covering 23 commercial banks, between 1995 to 2009. Based on the empirical results, both ICT and non ICT stock expenditure were found to exert significant positive impact on profit inefficiency, whereas intellectual human capital, size and ownership were negatively significant contributors. UITM Sarawak,Kampus Samarahan 2012 Research Reports NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/23980/1/LP_%20ROSITA%20SUHAIMI%20RMI%20Q%2012_5.PDF Suhaimi, Rosita and Ibrahim, Nurhani Aba and Chong, Fen Nee and Voon, Boo Ho (2012) Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Dr. Rosita Suhaimi ... [et al.]. (2012) [Research Reports] (Unpublished)
spellingShingle Capital. Capitalism
Suhaimi, Rosita
Ibrahim, Nurhani Aba
Chong, Fen Nee
Voon, Boo Ho
Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Dr. Rosita Suhaimi ... [et al.]
title Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Dr. Rosita Suhaimi ... [et al.]
title_full Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Dr. Rosita Suhaimi ... [et al.]
title_fullStr Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Dr. Rosita Suhaimi ... [et al.]
title_full_unstemmed Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Dr. Rosita Suhaimi ... [et al.]
title_short Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Dr. Rosita Suhaimi ... [et al.]
title_sort impact of intellectual human capital and ict on bank efficiency in malaysia / dr. rosita suhaimi ... [et al.]
topic Capital. Capitalism
url https://ir.uitm.edu.my/id/eprint/23980/