Influencing factors towards customer's choice of Umrah travel agencies / Nur Aliaa Diyana Md. Hanif

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Influencing factors towards customer's choice of Umrah travel agencies / Nur Aliaa Diyana Md. Hanif

Nowadays, too many fraud cases that involve in Umrah package that are arrange by certain travel agency. We as Muslim Malaysian are disallowed to go to Umrah by ourselves or in other term "Do It Yourself (D.I.Y)", we cannot avoid but still need to choose which Umrah travel agency we want to...

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Bibliographic Details
Main Author:	Md. Hanif, Nur Aliaa Diyana
Format:	Student Project
Language:	English
Published:	Academy of Contemporary Islamic Studies 2018
Subjects:	Consumer satisfaction Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/23477/

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