Perception of customer satisfaction on Al-Rahn Yapiem servicing in Kuantan, Pahang / Nur Asilah Abu Bakar

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Perception of customer satisfaction on Al-Rahn Yapiem servicing in Kuantan, Pahang / Nur Asilah Abu Bakar

The purpose of this study was to examine the extent to which perceptions of customer satisfaction with the quality of service offered by the Ar-Rahn Yapiem Kuantan based on demographic and dimensions of service quality. Respondents for this survey were Ar-Rahn Yapiem Kuantan customers, and a total o...

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Bibliographic Details
Main Author:	Abu Bakar, Nur Asilah
Format:	Student Project
Language:	English
Published:	Academy of Contemporary Islamic Studies 2018
Subjects:	Customer services. Customer relations Finance, Islamic
Online Access:	https://ir.uitm.edu.my/id/eprint/23474/

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