APA (7th ed.) Citation

Boo Ho, V., Melvin Jussem, P., & Nity Mathew, V. (2013). Integrating libqual and kano model for library service excellence / Voon Boo Ho. Universiti Teknologi Mara Cawangan Sarawak.

Chicago Style (17th ed.) Citation

Boo Ho, Voon, Petricia Melvin Jussem, and Vloren Nity Mathew. Integrating Libqual and Kano Model for Library Service Excellence / Voon Boo Ho. Universiti Teknologi Mara Cawangan Sarawak, 2013.

MLA (9th ed.) Citation

Boo Ho, Voon, et al. Integrating Libqual and Kano Model for Library Service Excellence / Voon Boo Ho. Universiti Teknologi Mara Cawangan Sarawak, 2013.