Perception by the students of UiTM Puncak Alam on the use of internet banking / Wan Nazifa Husna Wan Nazdi

This paper aims to identify the customers’ perception towards Internet Banking. This paper also focus on three main points which are the understanding by the students towards Internet Banking, the awareness towards Internet Banking and the satisfaction level towards Internet Banking. At the end of t...

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Bibliographic Details
Main Author: Wan Nazdi, Wan Nazifa Husna
Format: Student Project
Language:English
Published: Academy of Contemporary Islamic Studies (ACIS) 2017
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/23275/
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author Wan Nazdi, Wan Nazifa Husna
author_facet Wan Nazdi, Wan Nazifa Husna
author_sort Wan Nazdi, Wan Nazifa Husna
building UiTM Institutional Repository
collection Online Access
description This paper aims to identify the customers’ perception towards Internet Banking. This paper also focus on three main points which are the understanding by the students towards Internet Banking, the awareness towards Internet Banking and the satisfaction level towards Internet Banking. At the end of this study, the researcher will know about the customers’ reaction towards Internet Banking system based on three points stated earlier. This final project paper found out that the understanding and the knowledge should be known by the customers is the important things that can change their perceptions towards Internet Banking system. The significant of this research is to help financial institution and banks that provide Internet Banking system to fix their weaknesses and improve their skills. Those who have knowledge will be more attracted to use and more understanding about Internet Banking in their transaction. Moreover, Internet Banking system is a modern technique that can help customers doing their transaction easily and faster. Service is important to make customers loyal to a business or product. When there are some improvements have been carried out by the bank, Internet Banking system will be used properly and it would be easy for customers to understand when doing their transaction.
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spelling uitm-232752019-02-27T02:09:56Z https://ir.uitm.edu.my/id/eprint/23275/ Perception by the students of UiTM Puncak Alam on the use of internet banking / Wan Nazifa Husna Wan Nazdi Wan Nazdi, Wan Nazifa Husna Banking Computer networks. Electronic information resources . Including the Internet Electronic funds transfers This paper aims to identify the customers’ perception towards Internet Banking. This paper also focus on three main points which are the understanding by the students towards Internet Banking, the awareness towards Internet Banking and the satisfaction level towards Internet Banking. At the end of this study, the researcher will know about the customers’ reaction towards Internet Banking system based on three points stated earlier. This final project paper found out that the understanding and the knowledge should be known by the customers is the important things that can change their perceptions towards Internet Banking system. The significant of this research is to help financial institution and banks that provide Internet Banking system to fix their weaknesses and improve their skills. Those who have knowledge will be more attracted to use and more understanding about Internet Banking in their transaction. Moreover, Internet Banking system is a modern technique that can help customers doing their transaction easily and faster. Service is important to make customers loyal to a business or product. When there are some improvements have been carried out by the bank, Internet Banking system will be used properly and it would be easy for customers to understand when doing their transaction. Academy of Contemporary Islamic Studies (ACIS) 2017 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/23275/1/PPb_WAN%20NAZIFA%20HUSNA%20WAN%20NAZDI%20ACI%20B%2017_5.pdf Wan Nazdi, Wan Nazifa Husna (2017) Perception by the students of UiTM Puncak Alam on the use of internet banking / Wan Nazifa Husna Wan Nazdi. (2017) [Student Project] <http://terminalib.uitm.edu.my/23275.pdf> (Unpublished)
spellingShingle Banking
Computer networks. Electronic information resources . Including the Internet
Electronic funds transfers
Wan Nazdi, Wan Nazifa Husna
Perception by the students of UiTM Puncak Alam on the use of internet banking / Wan Nazifa Husna Wan Nazdi
title Perception by the students of UiTM Puncak Alam on the use of internet banking / Wan Nazifa Husna Wan Nazdi
title_full Perception by the students of UiTM Puncak Alam on the use of internet banking / Wan Nazifa Husna Wan Nazdi
title_fullStr Perception by the students of UiTM Puncak Alam on the use of internet banking / Wan Nazifa Husna Wan Nazdi
title_full_unstemmed Perception by the students of UiTM Puncak Alam on the use of internet banking / Wan Nazifa Husna Wan Nazdi
title_short Perception by the students of UiTM Puncak Alam on the use of internet banking / Wan Nazifa Husna Wan Nazdi
title_sort perception by the students of uitm puncak alam on the use of internet banking / wan nazifa husna wan nazdi
topic Banking
Computer networks. Electronic information resources . Including the Internet
Electronic funds transfers
url https://ir.uitm.edu.my/id/eprint/23275/