The influence of service quality on the loyalty of Telekom's
Customer / Intan Syalia Wahid

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The influence of service quality on the loyalty of Telekom's Customer / Intan Syalia Wahid

The aim of this research was to understand the relationship between service quality and customer loyalty. The significance of this research is intended to help Telekom Malaysia Berhad to establish the service offered and identified what are the important aspects of service quality in keeping the cus...

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Bibliographic Details
Main Author:	Wahid, Intan Syalia
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2011
Subjects:	Telecommunication industry. Telegraph Cell phone services industry. Wireless telephone industry Malaysia
Online Access:	https://ir.uitm.edu.my/id/eprint/23233/

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