Factors influencing the adoption of e-payment: an empirical study in Malaysia / Intan Syafinaz Mat Shafie ...[et al.]
This study examines the antecedents of the factors that influence customers to adopt the electronic payment system while making payments. Payment is the one of the element to complete the transaction while making payment. Due to the development of E-commerce, e-payment systems have been introducing....
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
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Faculty of Business and Management, Universiti Teknologi MARA
2018
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| Online Access: | https://ir.uitm.edu.my/id/eprint/23192/ |
| _version_ | 1848805686058680320 |
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| author | Mat Shafie, Intan Syafinaz Mohd Yusof, Yuslina Liza Mahmood, Ainun Nadzirah Mohd Ishar, Nor Irvoni Jamal, Hartini Zuhaila Abu Kasim, Noor Hidayatul Aini |
| author_facet | Mat Shafie, Intan Syafinaz Mohd Yusof, Yuslina Liza Mahmood, Ainun Nadzirah Mohd Ishar, Nor Irvoni Jamal, Hartini Zuhaila Abu Kasim, Noor Hidayatul Aini |
| author_sort | Mat Shafie, Intan Syafinaz |
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | This study examines the antecedents of the factors that influence customers to adopt the electronic payment system while making payments. Payment is the one of the element to complete the transaction while making payment. Due to the development of E-commerce, e-payment systems have been introducing. So, the use of electronic payment systems is being increasing day by day for people to complete their task quickly ineffective way. The result of the study shows that there is a relationship between dependent variables (effort expectancy and social influence) and independent variable (Adopton of e-payment). However, other variables (culture, perceived security and performance expectancy) were not significant with adoption of e-payment. Therefore, the study approves effort expectancy and social influence has a significant relationship with adoption of e-payment. Therefore, companies today that do business using electronic payment system as the medium to complete the transaction must focus more on this two variable to increase the number of people use this payment system. The increasing the number of people use this payment system will contribute to excellent result for e-commerce because e-payment system is one of the factor e-commerce becomes successful and it will give good impact to our nation’s economy. |
| first_indexed | 2025-11-14T22:14:58Z |
| format | Article |
| id | uitm-23192 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T22:14:58Z |
| publishDate | 2018 |
| publisher | Faculty of Business and Management, Universiti Teknologi MARA |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-231922022-07-04T05:55:06Z https://ir.uitm.edu.my/id/eprint/23192/ Factors influencing the adoption of e-payment: an empirical study in Malaysia / Intan Syafinaz Mat Shafie ...[et al.] abrij Mat Shafie, Intan Syafinaz Mohd Yusof, Yuslina Liza Mahmood, Ainun Nadzirah Mohd Ishar, Nor Irvoni Jamal, Hartini Zuhaila Abu Kasim, Noor Hidayatul Aini Consumer satisfaction Malaysia Customer services. Customer relations Electronic commerce Malaysia Mobile commerce This study examines the antecedents of the factors that influence customers to adopt the electronic payment system while making payments. Payment is the one of the element to complete the transaction while making payment. Due to the development of E-commerce, e-payment systems have been introducing. So, the use of electronic payment systems is being increasing day by day for people to complete their task quickly ineffective way. The result of the study shows that there is a relationship between dependent variables (effort expectancy and social influence) and independent variable (Adopton of e-payment). However, other variables (culture, perceived security and performance expectancy) were not significant with adoption of e-payment. Therefore, the study approves effort expectancy and social influence has a significant relationship with adoption of e-payment. Therefore, companies today that do business using electronic payment system as the medium to complete the transaction must focus more on this two variable to increase the number of people use this payment system. The increasing the number of people use this payment system will contribute to excellent result for e-commerce because e-payment system is one of the factor e-commerce becomes successful and it will give good impact to our nation’s economy. Faculty of Business and Management, Universiti Teknologi MARA 2018-12 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/23192/1/AJ_INTAN%20SYAFINAZ%20MAT%20SHAFIE%20ADBRIJ%20B%2018.pdf.pdf Mat Shafie, Intan Syafinaz and Mohd Yusof, Yuslina Liza and Mahmood, Ainun Nadzirah and Mohd Ishar, Nor Irvoni and Jamal, Hartini Zuhaila and Abu Kasim, Noor Hidayatul Aini (2018) Factors influencing the adoption of e-payment: an empirical study in Malaysia / Intan Syafinaz Mat Shafie ...[et al.]. (2018) Advances in Business Research International Journal (ABRIJ) <https://ir.uitm.edu.my/view/publication/Advances_in_Business_Research_International_Journal_=28ABRIJ=29.html>, 4 (2). pp. 53-62. ISSN 2462-1838 https://abrij.uitm.edu.my |
| spellingShingle | Consumer satisfaction Malaysia Customer services. Customer relations Electronic commerce Malaysia Mobile commerce Mat Shafie, Intan Syafinaz Mohd Yusof, Yuslina Liza Mahmood, Ainun Nadzirah Mohd Ishar, Nor Irvoni Jamal, Hartini Zuhaila Abu Kasim, Noor Hidayatul Aini Factors influencing the adoption of e-payment: an empirical study in Malaysia / Intan Syafinaz Mat Shafie ...[et al.] |
| title | Factors influencing the adoption of e-payment: an empirical study in Malaysia / Intan Syafinaz Mat Shafie ...[et al.] |
| title_full | Factors influencing the adoption of e-payment: an empirical study in Malaysia / Intan Syafinaz Mat Shafie ...[et al.] |
| title_fullStr | Factors influencing the adoption of e-payment: an empirical study in Malaysia / Intan Syafinaz Mat Shafie ...[et al.] |
| title_full_unstemmed | Factors influencing the adoption of e-payment: an empirical study in Malaysia / Intan Syafinaz Mat Shafie ...[et al.] |
| title_short | Factors influencing the adoption of e-payment: an empirical study in Malaysia / Intan Syafinaz Mat Shafie ...[et al.] |
| title_sort | factors influencing the adoption of e-payment: an empirical study in malaysia / intan syafinaz mat shafie ...[et al.] |
| topic | Consumer satisfaction Malaysia Customer services. Customer relations Electronic commerce Malaysia Mobile commerce |
| url | https://ir.uitm.edu.my/id/eprint/23192/ https://ir.uitm.edu.my/id/eprint/23192/ |